Management of queries in electronic mail messages

A system for handling electronic mail messages in networked environments, comprising:

• a client device having one or more processors coupled with memory in communication with a server,
• an application executable on the client device, the application having a user interface for handling electronic mail messages, the application configured to:
• identify, via the user interface, one or more properties indicating a request type of electronic mail messages to define a distribution list to which to assign a user of the client device;
• transmit, to the server, the one or more properties to assign the user of the client device to the distribution list, with which at least one of a plurality of electronic mail messages to is selected for sending to the client device;
• receive, from the server, an identification of a first subset of electronic mail messages selected from the plurality of electronic mail messages based on an assignment of the user of the client device to the distribution list and the request type determined from content in the first subset of electronic mail messages;
• present, in the user interface, a message list of the first subset of electronic mail messages;
• receive, via the user interface, a request to present an electronic mail thread corresponding to a second subset of electronic mail messages, as a chat conversation thread,
• identify, from each of the second subset of electronic mail messages, main content and auxiliary content, responsive to the request to present;
• generate the chat conversation thread including the main content identified from each of the second subset of electronic mail messages, while excluding the auxiliary content;
• and
• present, in a message panel of the user interface, at least a portion of the chat conversation thread.