Voice analysis systems and methods for processing digital sound data over a communications network

A computer-implemented method for processing verbally inputted data into an online insurance claim submission application using digital sound data, the method implemented using a voice analysis (VA) computer system including a voice analysis (VA) server and a host server, each server including a processor in communication with a memory, the method comprising:

• receiving, from a user computing device, a first set of digital sound data in connection with a request to process the online insurance claim submission application by submitting a virtual insurance claim for an applicant;
• enabling a voice-input tool on the user computing device for the applicant to input registration data into the online insurance claim submission application, the registration data included in a second set of digital sound data;
• retrieving a text-based template including a sequence of descriptor phrases and blank data fields, each descriptor phrase linked to a respective blank data field, each descriptor phrase requesting a respective registration data element from the applicant for populating the corresponding blank data field;
• in response to a first prompt including the first descriptor phrase, receiving a first registration data element of the registration data as a first instance of the second set of digital sound data from the applicant via the voice-input tool;
• translating the first registration data element from the second set of digital sound data into a first text input, the first text input including a first descriptor phrase and a corresponding first response for populating a corresponding first blank data field;
• linking the first response to the first descriptor phase;
• based upon the first response, retrieving a second descriptor phrase and a corresponding second blank data field from the text-based template;
• in response to a second prompt including the second descriptor phrase, receiving a second registration data element of the registration data as a second instance of the second set of digital sound data from the applicant via the voice-input tool;
• translating the second registration data element from the second set of digital sound data into a second text input, the second text input including the second descriptor phrase and a corresponding second response for populating the corresponding second blank data field;
• linking the second respond to the second descriptor phrase;
• and
• storing within a database, each descriptor phrase linked to the corresponding response associated therewith.

At least one non-transitory computer-readable storage media having computer-executable instructions embodied thereon, wherein when executed by voice analysis (VA) computer system including at least one processor in communication with a memory, the computer-executable instructions cause the at least one processor to:

• receive, from a user computing device, a first set of digital sound data in connection with a request to process an online insurance claim submission application by submitting a virtual insurance claim for an applicant;
• enable a voice-input tool on the user computing device for the applicant to input registration data into the online insurance claim submission application, the registration data included in a second set of digital sound data;
• retrieve a text-based template including a sequence of descriptor phrases and blank data fields, each descriptor phrase linked to a respective blank data field, each descriptor phrase requesting a respective registration data element from the applicant for populating the corresponding blank data field;
• in response to a first prompt including the first descriptor phrase, receive a first registration data element of the registration data as a first instance of the second set of digital sound data from the applicant via the voice-input tool;
• translate the first registration data element from the second set of digital sound data into a first text input, the first text input including a first descriptor phrase and a corresponding first response for populating a corresponding first blank data field;
• link the first response to the first descriptor phase;
• based upon the first response, retrieve a second descriptor phrase and a corresponding second blank data field from the text-based template;
• in response to a second prompt including the second descriptor phrase, receive a second registration data element of the registration data as a second instance of the second set of digital sound data from the applicant via the voice-input tool;
• translate the second registration data element from the second set of digital sound data into a second text input, the second text input including the second descriptor phrase and a corresponding second response for populating the corresponding second blank data field;
• link the second respond to the second descriptor phrase;
• and
• store within a database, each descriptor phrase linked to the corresponding response associated therewith.