Methods and systems for transferring call context

A non-transitory computer-readable storage medium comprising a set of instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

• placing a call via a first device associated with a caller to a service provider;
• determining if the first device is a qualified device based at least in part on whether the first device has been registered with the service provider for longer than a predetermined period of time;
• and
• in response to the determination of the first device being the unqualified device:
• sending a request from a third party to a second device associated with the caller, wherein the request includes a link to a login webpage;
• and
• receiving an indication that the user has successfully logged into the login webpage, wherein the caller is authenticated to the call when the caller successfully logs into the login webpage.

A system comprising:

• one or more processors;
• and
• a computer readable storage medium having instructions stored thereon, which when executed by the one or more processors cause the one or more processors to perform operations comprising:
• placing a call via a first device associated with a caller to a service provider;
• determining if the first device is a qualified device based at least in part on whether the first device has been registered with the service provider for longer than a predetermined period of time;
• and
• in response to the determination of the first device being the unqualified device:
• sending a request from a third party to a second device associated with the caller, wherein the request includes a link to a login webpage;
• and
• receiving an indication that the user has successfully logged into the login webpage, wherein the caller is authenticated to the call when the caller successfully logs into the login webpage.