Computerized system and method for robocall steering

A device comprising:

• a processor configured to:
• monitor traffic data related to caller traffic occurring over a network for a predetermined period of time, the caller traffic corresponding to a plurality of calls during the predetermined period of time;
• analyze, based on the monitoring, the traffic data, and identify a set of metrics, each of the metrics in the set of metrics corresponding to a type of activity associated with a respective call observed by the network monitoring;
• compute a set of metric values corresponding to the set of metrics;
• determine, using the set of metric values, a score representative of the caller traffic for the predetermined period of time;
• and
• managing, over the network, incoming calls based on the score.

A non-transitory computer-readable medium tangibly encoded with instructions, that when executed by a processor of a device, perform a method comprising:

• monitoring, by the device, traffic data related to caller traffic occurring over a network for a predetermined period of time, the caller traffic corresponding to a plurality of calls during the predetermined period of time;
• analyzing, by the device, based on the monitoring, the traffic data, and identifying a set of metrics, each of the metrics in the set of metrics corresponding to a type of activity associated with a respective call observed by the network monitoring;
• computing, by the device, a set of metric values corresponding to the set of metrics;
• determining, by the device, using the set of metric values, a score representative of the caller traffic for the predetermined period of time;
• and
• managing, by the device, over the network, incoming calls based on the score.