Intelligent self evolving automated teller machine (ATM) digital twin apparatus for enhancing real time ATM performance

A method comprising:

• at a computing device comprising at least one processor, a communication interface, and memory:
• detecting automated teller machine (ATM) performance information from a first ATM;
• validating the ATM performance information against baseline ATM performance information;
• based on validating the ATM performance information, generating a a simulated version of the first ATM;
• comparing the ATM performance information to corresponding baseline values of the ATM performance information, wherein:
• the corresponding baseline values are specific to a geographic region corresponding to the first ATM,
• the comparison comprises identifying whether or not the ATM performance information exceeds a predetermined number of standard deviations from the corresponding baseline values,
• identifying that the ATM performance information exceeds the predetermined number of standard deviations from the corresponding baseline values indicates one or more anomalies, and
• the one or more anomalies comprise anomalies in one or more of:
• electronic component information, software information, firmware information, fault codes, fault logs, incident information, geolocation information, environmental information, transaction volume information, transaction detail information, video information, and image information;
• based on identifying that the simulated version of the first ATM includes the one or more anomalies, updating the simulated version of the first ATM to compensate for the one or more anomalies, wherein updating the simulated version of the first ATM comprises pushing a software update to a configuration of the simulated version of the first ATM;
• executing a simulation of the updated simulated version of the first ATM, wherein the execution of the simulation results in an error or a successful simulation;
• determining, using one or more smart contracts stored on a distributed ledger, whether or not an update to the first ATM based on the updated simulated version of the first ATM is approved;
• and
• based on determining that the update to the first ATM is approved, sending one or more commands directing the first ATM to perform a configuration update based on the updated simulated version of the first ATM, wherein sending the one or more commands directing the first ATM to perform the configuration update based on the updated simulated version of the first ATM causes the first ATM to perform the configuration update.

One or more non-transitory computer-readable media storing instructions that, when executed by a computing device comprising at least one processor, a communication interface, and memory, cause the computing device to:

• detect automated teller machine (ATM) performance information from a first ATM;
• validate the ATM performance information against baseline ATM performance information;
• based on validating the ATM performance information, generate a simulated version of the first ATM;
• compare the ATM performance information to corresponding baseline values of the ATM performance information, wherein:
• the corresponding baseline values are specific to a geographic region corresponding to the first ATM,
• the comparison comprises identifying whether or not the ATM performance information exceeds a predetermined number of standard deviations from the corresponding baseline values,
• identifying that the ATM performance information exceeds the predetermined number of standard deviations from the corresponding baseline values indicates one or more anomalies, and
• the one or more anomalies comprise anomalies in one or more of:
• electronic component information, software information, firmware information, fault codes, fault logs, incident information, geolocation information, environmental information, transaction volume information, transaction detail information, video information, and image information;
• based on identifying that the simulated version of the first ATM includes the one or more anomalies, update the simulated version of the first ATM to compensate for the one or more anomalies, wherein updating the simulated version of the first ATM comprises pushing a software update to a configuration of the simulated version of the first ATM;
• execute a simulation of the updated simulated version of the first ATM, wherein the execution of the simulation results in an error or a successful simulation;
• determine, using one or more smart contracts stored on a distributed ledger, whether or not an update to the first ATM based on the updated simulated version of the first ATM is approved;
• and
• based on determining that the update to the first ATM is approved, send one or more commands directing the first ATM to perform a configuration update based on the updated simulated version of the first ATM, wherein sending the one or more commands directing the first ATM to perform the configuration update based on the updated simulated version of the first ATM causes the first ATM to perform the configuration update.