US 11,769,082 B2Granted

Systems and methods for live event management and remote integration

AssigneePromoTix, Inc.

InventorsWilliam Russell Royall, Jr., Sebastian Chan Schulze, Leah Kay Simons

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Abstract

Provided are systems and methods for an event management platform that include integrated services that are conventionally provided as add-on features or even provided by third party servicers in conventional approaches. The system delivers functionality not available in any conventional approach. The system and method deliver event management for both online and in-person event execution. Ticketing operation is integral in the platform and can be provided without notorious ticket service fees. Further embodiments automatically integrate an ambassador platform configured to deliver promotion, tracking, marketing, and attribution functions with little or no input required from an event organizer. Pre-registration services can be implemented with little or no input, and ambassador teams can be linked by the system to an event and used to drive participation. Information captured and made available by the ambassador platform and ticketing platform enables audience insights and targeting that are unavailable in conventional systems.

Claims23

Dependent claims

A remote event management system, comprising at least one processor operatively connected to a memory:

the at least one processor when executing is configured to:
host a ticketing interface for an event, the event comprising a live performance and a remote streamed live event, wherein the ticketing interface includes:
an in-person interface for kiosk or POS ticketing services configured to:
receive, from users, first purchase orders for tickets for physical attendance of the live performance at an in-person venue, the first purchase orders including user information;
and
trigger distribution of the tickets for physical attendance of the live performance at an in-person venue;
a remote box office service configured to display a graphical user interface on remote devices of users, the graphical user interface configured to:
receive, from users, second purchase orders for tickets for virtual attendance of the remote streamed live event at a virtual venue, the second purchase orders including user information;
and
distribute the tickets for virtual attendance of the remote streamed live event at a virtual venue;
and
an online ticketing platform configured to:
store ticket IDs linked with the user information from the first purchase orders for the tickets for physical attendance or the second purchase orders for the tickets for virtual attendance;
manage a shared ticket pool for the live performance and the remote streamed event based on the stored ticket IDs linked with the user information;
and
manage a distribution period for the tickets for virtual attendance and the tickets for physical attendance,
wherein the graphical user interface displayed on remote devices of users is further configured to, during the distribution period:
accept, from users, requests to transition between the tickets for physical attendance and the tickets for virtual attendance;
and
enable transitions between the tickets for physical attendance and the tickets for virtual attendance based on the shared ticket pool for the live performance and the remote streamed event.

17 more elements

A computer implemented method for remote event management comprising:

hosting, by at least one processor, a ticketing interface for an event, the event comprising a live performance and remote streamed live event, wherein hosting includes:
displaying, by the at least one processor, an in-person interface for kiosk or POS ticketing services, comprising:
receiving, from users, first purchase orders for tickets for physical attendance of the live performance at an in-person venue, the first purchase orders including user information;
and
triggering distribution of the tickets for physical attendance of the live performance at an in-person venue;
executing, by the at least one processor, a remote box office service comprising, using a graphical user interface displayed on remote devices of users:
receiving, from users, second purchase orders for tickets for virtual attendance of the remote streamed live event at a virtual venue, the second purchase orders including user information;
and
distributing the tickets for virtual attendance of the remote streamed live event at a virtual venue;
and
executing, by the at least one processor an online ticketing platform, comprising:
storing ticket IDs linked with the user information from the first purchase orders for the tickets for physical attendance or the second purchase orders for the tickets for virtual attendance;
managing a shared ticket pool for the live performance and the remote streamed event based on the stored ticket IDs linked with the user information;
and
managing a distribution period for the tickets for virtual attendance and the tickets for physical attendance,
the method further comprising, using the graphical user interface displayed on remote devices of users, during the distribution period:
accepting, from users, requests to transition between the tickets for physical attendance and the tickets for virtual attendance;
and
enabling transitions between the tickets for physical attendance and the tickets for virtual attendance based on the shared ticket pool for the live performance and the remote streamed event.

16 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/127,982Filed 18 Dec 2020 · us provisional application
Priority: 19 Jun 2020
Published: US 2021/0398029 A123 Dec 2021
Granted: 26 Sep 2023
Term ends: Not estimatedThe source records don’t support an estimate.

Classification3 codes

G06Q 10/02
Administration; Management: reservations, e.g. for tickets, services or events
G06Q 10/028
Reservations, e.g. for tickets, services or events: for seating or spaces in a venue
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial