Reducing over-reporting of serviceable events
AssigneeInternational Business Machines Corporation
InventorsSampa Misra, Deepak Kodihalli, Giridhari Krishnan
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Abstract
Described are techniques including a computer-implemented method of determining, by a service processor, that a first set of callouts of a first error log matches a previous set of callouts of a previous error log. The method further comprises combining the first error log with the previous error log in a first group in a service processor log of the service processor. The method further comprises transmitting information related to the first group to a management console communicatively coupled to the service processor.
Claims20
A computer-implemented method comprising:
- determining, by a service processor, that a first set of callouts of a first error log matches a previous set of callouts of a previous error log;
- combining the first error log with the previous error log in a first group in a service processor log of the service processor;
- transmitting at least one error log in the first group and excluding the previous error log to an external data repository;
- deleting the at least one error log in response to transmitting the at least one error log to the external data repository;
- transmitting information related to the previous error log and representative of the first group to a management console communicatively coupled to the service processor;
- receiving an acknowledgement from the management console in response to transmitting the information;
- and
- deleting the first group in response to receiving the acknowledgement.
A computer program product comprising one or more computer readable storage media, and program instructions collectively stored on the one or more computer readable storage media, the program instructions comprising instructions configured to cause one or more processors to perform a method comprising:
- determining that a first set of callouts of a first error log matches a previous set of callouts of a previous error log;
- combining the first error log with the previous error log in a first group in a service processor log of the service processor;
- transmitting at least one error log in the first group and excluding the previous error log to an external data repository;
- deleting the at least one error log in response to transmitting the at least one error log to the external data repository;
- transmitting information related to the previous error log and representative of the first group to a management console communicatively coupled to the one or more processors;
- receiving an acknowledgement from the management console in response to transmitting the information;
- and
- deleting the first group in response to receiving the acknowledgement.
A system comprising:
- one or more processors;
- and
- one or more computer-readable storage media storing program instructions which, when executed by the one or more processors, are configured to cause the one or more processors to perform a method comprising:
- determining that a first set of callouts of a first error log matches a previous set of callouts of a previous error log;
- combining the first error log with the previous error log in a first group in a service processor log of the service processor;
- transmitting at least one error log in the first group and excluding the previous error log to an external data repository;
- deleting the at least one error log in response to transmitting the at least one error log to the external data repository;
- transmitting information related to the previous error log and representative of the first group to a management console communicatively coupled to the one or more processors;
- receiving an acknowledgement from the management console in response to transmitting the information;
- and
- deleting the first group in response to receiving the acknowledgement.
Dependencies are inferred from the claim text.