Systems and methods for smart dialogue communication

A method for smart dialogue communication, comprising:

• receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device;
• performing the smart dialogue communication with the requester terminal device associated with the requester;
• obtaining, from the requester terminal device, one or more first incoming voice messages associated with the smart dialogue communication;
• determining one or more feature words based on the one or more first incoming voice messages;
• and
• determining identity information by matching the one or more feature words in an identity database,
• wherein:
• the smart dialogue condition is associated with whether an incoming call number associated with the incoming call request exists in a contact list of the responder terminal device, whether the incoming call number exists in a blacklist of the responder terminal device, and whether a request time length of the incoming call request exceeds a time threshold;
• and
• whether the incoming call request satisfies the smart dialogue condition is determined according to a process including:
• in response to determining that the incoming call number exists in the contact list of the responder terminal device, and/or the incoming call number does not exist in the blacklist of the responder terminal device, determining, in real-time, the request time length of the incoming call request;
• and
• in response to determining that the request time length of the incoming call request exceeds the time threshold, determining that the incoming call request satisfies the smart dialogue condition.

A non-transitory readable medium, comprising at least one set of instructions for smart dialogue communication, wherein when executed by at least one processor of an electrical device, the at least one set of instructions directs the at least one processor to perform a method, the method comprising:

• receiving, from a responder terminal device, a dialogue request configured to request a smart dialogue communication, wherein the dialogue request is associated with an incoming call request that is initiated by a requester via a requester terminal device and satisfies a smart dialogue condition determined by the responder terminal device;
• performing the smart dialogue communication with the requester terminal device associated with the requester;
• obtaining, from the requester terminal device, one or more first incoming voice messages associated with the smart dialogue communication;
• determining one or more feature words based on the one or more first incoming voice messages;
• and
• determining identity information by matching the one or more feature words in an identity database,
• wherein:
• the smart dialogue condition is associated with whether an incoming call number associated with the incoming call request exists in a contact list of the responder terminal device, whether the incoming call number exists in a blacklist of the responder terminal device, and whether a request time length of the incoming call request exceeds a time threshold;
• and
• whether the incoming call request satisfies the smart dialogue condition is determined according to a process including:
• in response to determining that the incoming call number exists in the contact list of the responder terminal device, and/or the incoming call number does not exist in the blacklist of the responder terminal device, determining, in real-time, the request time length of the incoming call request;
• and
• in response to determining that the request time length of the incoming call request exceeds the time threshold, determining that the incoming call request satisfies the smart dialogue condition.