Call processing system for modifying inmate communication limits

A method implemented by a communication processing server for customizing a time limit of an inmate communication in a correctional facility, the method comprising:

• monitoring, by at least one processor of the communication processing server, a time duration of the inmate communication;
• identifying a predetermined time limit assigned to the inmate communication;
• determining, by the at least one processor, a remaining time in the inmate communication;
• transmitting, in response to the determining, by the at least one processor, an alert to an inmate communication device, the alert including the time limit assigned to the inmate communication, the remaining time in the inmate communication, and an option to extend time;
• receiving, from the inmate communication device, a request to extend the time limit of the inmate communication in response to the alert;
• determining that a specific time extension has been requested;
• determining, based on a behavior rating of an inmate, the specific time extension that the inmate is approved for;
• and
• assigning the specific time extension to the inmate communication;
• and
• extending, by the at least one processor, the predetermined time limit of the inmate communication by a predetermined length of time in response to the request.

A system for customizing a time limit for an inmate communication in a correctional facility, the system comprising:

• a first communication device of an inmate configured to transmit a communication data of the inmate to a second communication device of a call recipient of the inmate communication;
• a communication database that stores an inmate profile of the inmate;
• and
• a communication processing server comprising one or more processors configured to:
• identify the time limit for the inmate communication of the inmate based on the inmate profile;
• transmit an alert to the first communication device of the inmate, wherein the alert indicates a remaining length of time in the inmate communication;
• receive, from the first communication device, a request to extend the time limit of the inmate communication in response to the alert;
• determine that a specific time extension has been requested;
• determine, based on a behavior rating of the inmate, the specific time extension that the inmate is approved for;
• and
• assign the specific time extension to the inmate communication;
• and
• extend the time limit of the inmate communication by a predetermined length of time in response to the request.