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US 11,729,316 B1Granted
Call center interface
AssigneeWells Fargo Bank, N.A.
InventorsStephen M. Ellis, Bipin Sahni, David Hatch, Shahid Razzaq
Life of this patent
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AssigneeWells Fargo Bank, N.A.
InventorsStephen M. Ellis, Bipin Sahni, David Hatch, Shahid Razzaq
Estimating the term…
One or more embodiments of techniques or systems for intelligent data presentation are provided herein. Data can be presented on similar devices having different characteristics in different manners. For example, data may be rendered in a first manner on a first device having one monitor, the same data may be rendered in a second manner on a second device having two displays or a different display size. Financial information, sales data, banking information, etc. may be presented in a variety of ways based on capabilities or properties of a device accessing the information or data. Similarly, renderings may be selected based on interaction capabilities or interaction options a user may have with different renderings or presentations. In other embodiments, user interaction with an automated teller machine (ATM), call center, vehicle, or other interface can be based on device properties or device capabilities.
A system that provides an improved call center interface corresponding to a call to a call center, the system comprising:
A method for providing an improved call center interface corresponding to a call to a call center, the method comprising:
A non-transitory computer readable media having computer-executable instructions embodied therein that, when executed by a processor of a computing system, cause the computing system to perform operations comprising:
Dependencies are inferred from the claim text.