Board production management device and board production management method

A board production management device configured to manage a board production line including board production devices that produce boards mounted with electronic components, the board production management device comprising:

• a display including at least one of a display screen and a display light;
• and
• a processor connected via a network to each of the board production devices and configured to
• determine that an error has occurred at the board production line;
• issue an initial notification to a first notifyee via the display of the error at the board production line to the display, the initial notification including a contents of an error cause and a contents of first countermeasures to the error cause, the first countermeasures not changing operating conditions of the board production line or the board production devices, and the error cause being a continuous pickup error in which the electronic components cannot be picked up by an electronic component mounter of the board production line;
• and
• issue an escalation notification of the error to the first notifyee and a second notifyee that has a higher level of authority or proficiency related to resolving the error cause than the first notifyee via the display in a case in which the error cause is not resolved after a first specified time has elapsed since the error occurred, the escalation notification including second countermeasures to the error cause that are escalated relative to the first countermeasures, and the second countermeasures changing the operating conditions which include modifying at least one of pickup positions of electronic components, raising and lowering speed of suction nozzles, negative pressure of the suction nozzles, and a moving speed of a mounting head.