Information processing program product, information processing apparatus, and information processing system

An information processing system, comprising:

• a device;
• and
• an information processing apparatus including processing circuitry configured to
• acquire communication information;
• perform a first process of attempting to acquire information, from the device via a first network, based on the communication information;
• and
• in a case that the information processing apparatus is unable to connect with the device in the first process of attempting to acquire the information:
• perform a second process of attempting to acquire the information, from the device via a second network, based on the communication information, and
• in a case that the information processing apparatus is unable to connect with the device in the second process of attempting to acquire the information, control to display an error message.

An information processing method performed by an information processing apparatus, the information processing method comprising:

• acquiring communication information;
• performing a first process of attempting to acquire information, from a device via a first network, based on the communication information;
• and
• in a case that the information processing apparatus is unable to connect with the device in the first process of attempting to acquire the information:
• performing a second process of attempting to acquire the information, from the device via a second network, based on the communication information, and
• in a case that the information processing apparatus is unable to connect with the device in the second process of attempting to acquire the information, controlling to display an error message.