Tow and emergency roadside assistance locating and tracking mobile application

A system for providing dynamic roadside assistance coordination, comprising:

• a plurality of provider mobile devices;
• a customer mobile device;
• and
• an operation server configured to;
• receive from the customer mobile device a request for roadside assistance and location information of the customer mobile device;
• match a provider to a customer using the location information by identifying providers in proximity to the customer mobile device who are qualified to provide the requested roadside assistance;
• transmit run requests to the identified providers for an estimated arrival time or price bid;
• automatically select from the identified providers a provider associated with a shortest arrival time or a lowest bid price based upon responses to the run requests;
• transmit a confirmation request to the selected provider to accept the request for roadside assistance;
• and
• respond to a positive response to the confirmation request by transmitting, to the customer mobile device, information about the selected provider.

A tangible, non-transitory computer-readable medium storing executable instructions for providing dynamic roadside assistance coordination that, when executed by a processor, cause the processor to:

• receive, from a customer mobile device, a customer's location and a request for roadside assistance;
• match a provider to the customer using the customer location by identifying providers in proximity to the customer who are qualified to provide the requested roadside assistance;
• transmit run requests to the providers for an estimated arrival time or a price bid;
• automatically select a provider associated with a shortest arrival time or a lowest bid price based upon responses to the run requests;
• transmit a confirmation request to the selected provider to accept the request for roadside assistance;
• and
• respond to a positive response to the confirmation request by transmitting, to the customer mobile device, information about the selected provider.