US 11,706,243 B2 · Multi-application recommendation engine for a remote network management platform

Abstract

A remote network management platform may include persistent storage containing: (i) data related to a managed network, and (ii) a persona of a user. The remote network management platform may also include a platform application associated with a web-based user interface and using a portion of the data. The remote network management platform may also include a recommendation engine with access to a set of rules or a machine learning (ML) model corresponding to the platform application. The recommendation engine may be configured to: (i) read, from the persistent storage, the portion of the data and the persona; (ii) apply, to the portion of the data and the persona, the set of rules or the ML model to generate one or more recommendations; and (iii) transmit, by way of the web-based user interface and to the user, representations of the one or more recommendations.

Claims20

Dependent claims

A remote network management platform, comprising:

a processor;
and
a memory, accessible by the processor, the memory storing instructions, that when executed by the processor, cause the processor to perform operations comprising:
receiving a first set of data associated with a platform application configured to be executed by the remote network management platform with respect to a managed network and a second set of data associated with a persona, wherein the persona defines a role of a user associated with the managed network;
generating, via a machine learning (ML) model, one or more recommendations associated with the platform application and the persona based on the first set of data and the second set of data;
and
transmitting, to a display device within the managed network, one or more representations indicative of the one or more recommendations.

4 more elements

A non-transitory, computer-readable medium, comprising instructions that when executed by one or more processors, cause the one or more processors to perform operations comprising:

receiving a first set of data associated with a platform application configured to be executed by a remote network management platform with respect to a managed network and a second set of data associated with a persona, wherein the persona defines a role of a user associated with the managed network;
automatically generating, via a machine learning (ML) model, one or more recommendations associated with the platform application and the persona based on the first set of data and the second set of data;
transmitting, to a display device within the managed network, one or more representations indicative of the one or more recommendations;
receiving, from the display device, user input indicative of an action configured to change one or more operations of the managed network;
and
executing the action based on the user input.

3 more elements

Dependencies are inferred from the claim text.

Multi-application recommendation engine for a remote network management platform

Life of this patent

Multi-application recommendation engine for a remote network management platform

Life of this patent

Abstract

Claims20