US 11,699,138 B2 · Service kiosk

Abstract

Systems, methods and tools for securely scheduling appointments, maintenance and repairs of vehicles. The system may be an automated service kiosk available 24 hours a day. A customer can schedule services, drop off and pick up keys for receiving service at any time that may be convenient for the customer, without regard for the normal operating hours of the service provider and may do so without having to interact with an employee of the service provider. Automated customer recognition may be performed using license scanning or biometric scanning. The user may select a service from a menu of services and deposit keys (or key fobs) within the kiosk system or receive keys therefrom. Upon returning to complete the service transaction customers may scan a paper or digital receipt provided during the initial scheduling of the service and tender payment via the kiosk or using digital currency.

Claims20

Dependent claims

A kiosk, the kiosk having a top, exterior and interior, the kiosk comprising:

a deposit zone, the deposit zone including a container adapted to be accessed from the exterior of the kiosk;
a retrieval zone;
the retrieval zone including a container adapted to be accessed from the exterior of the kiosk, the retrieval zone being separate from the deposit zone;
a plurality of storage containers, the plurality of storage containers positioned within the interior of the kiosk, each storage container including a closeable opening;
and
a plurality of ramped surfaces positioned at a downward angle relative to the top of the kiosk, the ramped surfaces forming a zig-zag pattern within the interior of the kiosk, each of the ramped surfaces positioned below one of the storage containers, a portion of the zig-zag pattern forming a pathway between one of the storage containers and the retrieval zone.

3 more elements

Dependencies are inferred from the claim text.

Service kiosk

Life of this patent

Service kiosk

Life of this patent

Abstract

Claims20