End-to-end cognitive elevator dispatching system

A system for controlling elevator dispatch, comprising:

• an elevator control system configured to control movements of a number of elevators in a building and collect data about elevator use;
• a bus system in communication with the elevator control system;
• an input system connected to the bus system, wherein the input system is configured to receive data from a number of input devices;
• a storage device connected to the bus system, wherein the storage device is configured to store input data and program instructions;
• and
• a number of processors connected to the bus system, wherein the processors execute the program instructions to:
• collect user data provided by the input system about a number of users, wherein the user data includes user behavior over a specified time period;
• collect elevator use data for the elevators in the building over the specified time period;
• construct, by applying the user data and elevator use data, an elevator dispatch model that predicts future elevator use according to predicted user needs;
• dispatch the elevators in the building according to the dispatch model;
• and
• refine the elevator dispatch model according to user feedback data provided by the input system over a subsequent time period.

A computer program product for controlling elevator dispatch, comprising, the computer program product comprising a non-volatile computer readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to perform the steps of:

• collecting user data from a number of users, wherein the user data includes user behavior;
• collecting elevator use data for a number of elevators in a building over the specified time period;
• constructing, by applying the user data and elevator use data, an elevator dispatch model that predicts future elevator use according to predicted user needs;
• dispatching the elevators according to the dispatch model;
• and
• refining the elevator dispatch model according to feedback data collected from users over a subsequent time period.