Operation management method and device for elevator, elevator system and computer-readable storage medium

A method for managing elevator operation, comprising the steps of:

• establishing a communication connection with at least one of robots movably arranged in a preset area;
• receiving data information from the robot, the data information comprising elevator service information generated by the robot based on input information related to an elevator visitor;
• and
• controlling the operation of the elevator and the operation of at least another one of the robots according to the received data information;
• wherein the robots comprises at least a first robot and a second robot arranged at different locations in the preset area respectively, and the first robot acquires the input information from the elevator visitor to generate the elevator service information, the elevator service information comprising identity feature, current location, and elevator-calling floor of the elevator visitor;
• the method further comprising:
• notifying the second robot located on or closest to the elevator-calling floor to arrive at an elevator door on the elevator-calling floor according to the elevator-calling floor in the elevator service information, for providing the elevator visitor, after arriving at the elevator-calling floor, with service;
• and
• judging whether it is necessary to inform the second robot to accompany the elevator visitor to take the elevator according to the identity feature in the elevator service information:
• if yes, informing the second robot to go to the elevator door at the current location to accompany the elevator visitor to take the elevator, and making no response to the elevator operation performed by the elevator visitor before the second robot arrives at the elevator door.