SaaS application recommendation, approval, and fulfillment in a SaaS management platform

A method implemented in a Software as a Service (SaaS) management platform (SMP), the SMP implemented in a cloud resource having at least one processor and at least one storage device, the method comprising:

• receiving, over a network, human resources (HR) data from an HR application, said HR data describing an organization chart of employees of a customer of the SMP, the HR data identifying a role of the given employee;
• identifying a plurality of SaaS applications that are used by the customer of the SMP;
• receiving, over the network, a request from a client device associated to a given employee of the customer;
• responsive to the request, then identifying a managerial group within the organization chart of which the given employee is a member, identifying ones of the SaaS applications used by the identified managerial group, and surfacing the identified ones of the SaaS applications in a user interface rendered by the client device as recommended applications for the given employee of the customer;
• wherein surfacing the identified ones of the SaaS applications is configured to include one or more license tiers of the identified ones of the SaaS applications, the one or more license tiers being identified based on the role of the given employee.