Information processing apparatus, information processing method, and information processing system

An information processing method executed by a computer, wherein the computer includes a processor and a storage unit,

• wherein the storage unit stores:
• candidate destination data including information about candidate destinations that can be selected as a destination of move from a specific facility;
• a user model that relates the candidate destinations specified by the candidate destination data and a tendency of move of a user staying in the specific facility to each other;
• and
• move record information defined as information about the candidate destinations to which the user staying in the specific facility has already visited during their stay in the specific facility,
• the information processing method comprising:
• obtaining first information, the first information being information about the tendency of move of the user staying in the specific facility, and wherein the first information includes information about a selection property defined as a property of a destination that the user tends to select and information about a move start time slot defined as a time slot in which the user tends to start to move to a destination;
• forecasting second information on the basis of the first information, the second information being information about a number of users who are expected to move from the specific facility,
• wherein, the forecasting the second information includes:
• forecasting an expected destination of move defined as a destination to which the user staying in the specific facility will move from the specific facility on the basis of the candidate destination data and the user model;
• forecasting an expected time slot of move defined as a time slot in which the user staying in the specific facility will start to move from the specific facility to the expected destination of move;
• and
• wherein
• the user model stored in the storage unit is a model that relates the selection property of the user staying in the specific facility to a likelihood that the user having the selection property selects the respective candidate destinations and is configured to output a likelihood of selection of the respective candidate destinations when the selection property of the user staying in the specific facility is input thereto, wherein the likelihood of selection of a candidate destination at a smaller distance from the specific facility is higher than the likelihood of selection of a candidate destination at a larger distance from the specific facility;
• and
• the information processing method further comprising:
• extracting a candidate destination of which the likelihood output by the user model is highest;
• determining whether the candidate destination that was extracted is included in the candidate destinations of the move record information;
• forecasting the candidate destination that was extracted as the expected destination of move of the user staying in the specific facility in a case where the candidate destination that was extracted is not included in the candidate destinations specified by the move record information;
• forecasting the candidate destination of which the likelihood output from the user model is highest among the candidate destinations excepting the candidate destinations specified by the move record information as the expected destination of move of the user staying in the specific facility in a case where the candidate destination thus extracted is included in the candidate destinations specified by the move record information;
• calculating of the number of users who are expected to move from the specific facility to the expected destination of move in each expected time slot of move on a slot-by-slot basis;
• and
• dispatching taxis to the specific facility based on the result of the calculation.

An information processing system comprising:

• an information processing apparatus for forecasting information about a number of users who are expected to move from a specific facility;
• and
• a facility terminal provided in the specific facility to dispatch taxis,
• wherein the information processing apparatus comprises a controller including at least one processor and a storage unit,
• wherein the storage unit stores:
• candidate destination data including information about candidate destinations that can be selected as a destination of move from the specific facility;
• a user model that relates the candidate destinations specified by the candidate destination data and a tendency of move of a user staying in the specific facility to each other;
• and
• move record information defined as information about the candidate destinations to which the user staying in the specific facility has already visited during their stay in the specific facility;
• and
• wherein the controller is configured to execute the processing of:
• obtaining first information, the first information being information about the tendency of move of the user staying in the specific facility, and wherein the first information includes information about a selection property defined as a property of a destination that the user tends to select and information about a move start time slot defined as a time slot in which the user tends to start to move to a destination;
• forecasting second information on the basis of the first information, the second information being information about the number of users who are expected to move from the specific facility;
• and
• in the processing of forecasting the second information, the controller executes the processing of:
• forecasting an expected destination of move defined as a destination to which the user staying in the specific facility will move from the specific facility on the basis of the candidate destination data and the user model;
• forecasting an expected time slot of move defined as a time slot in which the user staying in the specific facility will start to move from the specific facility to the expected destination of move;
• and
• wherein the user model stored in the storage unit is a model that relates the selection property of the user staying in the specific facility to a likelihood that the user having the selection property selects the respective candidate destinations and is configured to output a likelihood of selection of the respective candidate destinations when the selection property of the user staying in the specific facility is input thereto, wherein the likelihood of selection of a candidate destination at a smaller distance from the specific facility is higher than the likelihood of selection of a candidate destination at a larger distance from the specific facility;
• and
• the controller executes the processing of:
• extracting the candidate destination of which the likelihood output by the user model is highest;
• determining whether the candidate destination that was extracted is included in the candidate destinations of the move record information;
• forecasting the candidate destination that was extracted as the expected destination of move of the user staying in the specific facility in a case where the candidate destination that was extracted is not included in the candidate destinations specified by the move record information;
• forecasting the candidate destination of which the likelihood output from the user model is highest among the candidate destinations excepting the candidate destinations specified by the move record information as the expected destination of move of the user staying in the specific facility in a case where the candidate destination that was extracted is included in the candidate destinations specified by the move record information,
• calculating the number of users who are expected to move from the specific facility to the expected destination of move in each expected time slot of move on a slot-by-slot basis;
• and
• sending the result of the calculation to the facility terminal, wherein
• the facility terminal executes the processing of dispatching taxis on the basis of the result of the calculation.