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US 11,694,290 B2Granted
System and method for adoption tracking and intervention for conversion achievement
AssigneeCerner Innovation, Inc.
InventorsArun Kharidehal, Jaipal Reddy, Chaitanya S, Darshan Shashidhara, Deepak Gupta, Pratyush Kumar, Sandeep Aithal
Life of this patent
Estimating the term…
Abstract
Methods, systems and computer storage media are disclosed for providing resources to a platform issue. Embodiments describe associating educational resources and an event resource to resolve the platform issue.
Claims20
One or more non-transitory computer-storage media having computer executable instructions embodied thereon that when executed by a computer cause performance of a method of associating one or more educational resources to a platform issue with a new healthcare IT platform, the method comprising:
- receiving, via a first device at a healthcare facility during a conversion event for the healthcare facility to the new healthcare IT platform, a first indication comprising a first narrative of the platform issue with the new healthcare IT platform;
- receiving, from a data store, a historical plurality of narratives corresponding respectively to a plurality of historical issues with the new healthcare IT platform;
- based on a comparison of the historical plurality of narratives to the first narrative:
- determining a subset of historical issues, from the plurality of historical issues with the new healthcare IT platform, that are similar to the platform issue with the new healthcare IT platform;
- identifying a plurality of educational resources associated with the subset of historical issues;
- filtering the plurality of educational resources, associated with the subset of historical issues, to obtain one or more educational resources of the plurality of the educational resources at least by:
- determining that a first event resource is associated with a resolution of the subset of historical issues;
- identifying a second device corresponding to the first event resource;
- in response to identifying the second device, causing presentation, on the second device, of the plurality of educational resources associated with the subset of historical issues;
- and
- receiving, via the second device, a second indication that identifies the one or more educational resources of the plurality of educational resources as being associated with the platform issue;
- and
- causing presentation on the first device of the one or more educational resources of the plurality of educational resources.
10 more elements
A system for associating one or more educational resources to a platform issue with a new healthcare IT platform, the system comprising:
- a computing device having one or more processors and one or more computer-storage media;
- and
- a data store in communication with the computing device, wherein the computing device configured to:
- receive, via a first device at a healthcare facility during a conversion event for the healthcare facility to the new healthcare IT platform, a first indication comprising a first narrative of the platform issue with the new healthcare IT platform;
- receive, from the data store, a historical plurality of narratives corresponding respectively to a plurality of historical issues with the new healthcare IT platform;
- based on a comparison of the historical plurality of narratives to the first narrative:
- determine a subset of historical issues, from the plurality of historical issues with the new healthcare IT platform, that are similar to the platform issue with the new healthcare IT platform;
- identify a plurality of educational resources associated with the subset of historical issues;
- filter the plurality of educational resources, associated with the subset of historical issues, to obtain one or more educational resources of the plurality of the educational resources at least by:
- determining that a first event resource is associated with a resolution of the subset of historical issues;
- identifying a second device corresponding to the first event resource;
- in response to identifying the second device, causing presentation, on the second device, of the plurality of educational resources associated with the subset of historical issues;
- causing presentation, on the second device, of the plurality of educational resources associated with the subset of historical issues;
- and
- receiving, via the second device, a second indication that identifies the one or more educational resources of the plurality of educational resources as being associated with the platform issue;
- and
- causing presentation on the first device of the one or more educational resources of the plurality of educational resources.
14 more elements
A computerized method carried out by a computing device having one or more processors for associating one or more educational resources to a platform issue with a new healthcare IT platform, the method comprising:
- receiving, via a first device at a healthcare facility during a conversion event for the healthcare facility to the new healthcare IT platform, a first indication comprising a first narrative of the platform issue with the new healthcare IT platform;
- receiving, from a data store, a historical plurality of narratives corresponding respectively to a plurality of historical issues with the new healthcare IT platform;
- based on a comparison of the historical plurality of narratives to the first narrative:
- determining a subset of historical issues, from the plurality of historical issues with the new healthcare IT platform, that are similar to the platform issue with the new healthcare IT platform;
- identifying a plurality of educational resources associated with the subset of historical issues;
- filtering the plurality of educational resources, associated with the subset of historical issues, to obtain one or more educational resources of the plurality of the educational resources at least by:
- determining that a first event resource is associated with a resolution of the subset of historical issues;
- identifying a second device corresponding to the first event resource;
- in response to identifying the second device, causing presentation, on the second device, of the plurality of educational resources associated with the subset of historical issues;
- causing presentation, on the second device, of the plurality of educational resources associated with the subset of historical issues;
- and
- receiving, via the second device, a second indication that identifies the one or more educational resources of the plurality of educational resources as being associated with the platform issue;
- and
- causing presentation on the first device of the one or more educational resources of the plurality of educational resources.
11 more elements
Dependencies are inferred from the claim text.