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US 11,694,167 B1Granted
Systems and methods for providing maintenance to financial institution devices
AssigneeWells Fargo Bank, N.A.
InventorAlicia Y. Moore
Life of this patent
Estimating the term…
Abstract
Disclosed are systems, methods, and non-transitory computer readable mediums for receiving a location of a mobile device, determining an identity of a user of the mobile device, determining respective proximities of the mobile device to a plurality of devices, receiving statuses of the devices, determining an authorized subset of the devices, generating a list of statuses of the authorized subset for which the user is authorized with the list ordered by priority and a device type having a higher priority than a status, generating maintenance instructions for a portion of the authorized subset, and transmitting the list of statuses and the maintenance instructions to the mobile device.
Claims18
A system comprising:
- a processor coupled to a non-transitory storage medium, wherein the processor is structured to:
- receive, from a mobile device, an indication of a location of the mobile device;
- determine an identity of a user of the mobile device;
- determine a credential of the user based on the identity of the user of the mobile device:
- determine respective proximities of the mobile device to a plurality of financial institution devices, wherein the plurality of financial institution devices include an automated teller machine, a printer, and a teller cash drawer;
- receive a real-time status update from the plurality of financial institution devices indicating respective statuses of the plurality of financial institution devices;
- determine an authorized subset of the plurality of financial institution devices for which the user is authorized based on the credential of the user;
- generate a list of statuses to be displayed on the mobile device for at least a portion of the authorized subset of the plurality of financial institution devices for which the user of the mobile device is authorized, wherein the list is ordered by priority with a device type having a higher priority than a status, wherein the device type is ordered in priority with the automated teller machine having a higher priority than the teller cash drawer, and the teller cash drawer having a higher priority than the printer, and wherein the list is further ordered based on the respective proximities of the mobile device to the authorized subset of the plurality of financial institution devices;
- generate maintenance instructions for at least the portion of the authorized subset of the plurality of financial institution devices;
- and
- transmit the list of statuses and the maintenance instructions to the mobile device.
8 more elements
A method comprising:
- receiving, by a detection circuit of a device management system comprising at least one processor connected with at least one memory device from a mobile device, an indication of a location of the mobile device;
- determining, by authorization logic of the device management system, an identity of a user of the mobile device;
- determining a credential of the user based on the identity of the user of the mobile device;
- determining, by proximity logic of the device management system, respective proximities of the mobile device to a plurality of financial institution devices, wherein the plurality of financial institution devices include an automated teller machine, a printer, and a teller cash drawer;
- receiving, by priority logic of the device management system, real-time status update from the plurality of financial institution devices indicating respective statuses of the plurality of financial institution devices for which the user of the mobile device is authorized based on the credential of the user;
- determining an authorized subset of the plurality of financial institution devices for which the user is authorized based on the credential of the user;
- generating a list of statuses to be displayed on the mobile device for at least a portion of the authorized subset of the plurality of financial institution devices for which the user of the mobile device is authorized, wherein the list is ordered by priority with a device type having a higher priority than a status, wherein the device type is ordered in priority with the automated teller machine having a higher priority than the teller cash drawer, and the teller cash drawer having a higher priority than the printer, and wherein the list is further ordered based on the respective proximities of the mobile device to the authorized subset of the plurality of financial institution devices;
- generating maintenance instructions for at least the portion of the authorized subset of the plurality of financial institution devices;
- and
- transmitting, by a display circuit of the device management system, the list of statuses and the maintenance instructions to the mobile device.
7 more elements
A non-transitory computer readable medium comprising instructions that, when executed, cause a processor to:
- determine an identity of a user of a mobile device;
- determine a credential of the user based on the identity of the user of the mobile device;
- determine respective proximities of the mobile device to a plurality of financial institution devices based on an indication of a location of the mobile device received from the mobile device, wherein the plurality of financial institution devices include an automated teller machine, a printer, and a teller cash drawer;
- receive a real-time status update from the plurality of financial institution devices indicating respective statuses of the plurality of financial institution devices;
- determine an authorized subset of the plurality of financial institution devices for which the user of the mobile device is authorized based on the credential of the user;
- generate a list of statuses to be displayed on the mobile device for at least a portion of the authorized subset of the plurality of financial institution devices for which the user of the mobile device is authorized, wherein the list is ordered by priority with a device type having a higher priority than a status, wherein the device type is ordered in priority with the automated teller machine having a higher priority than the teller cash drawer, and the teller cash drawer having a higher priority than the printer, and wherein the list is further ordered based on the respective proximities of the mobile device to the authorized subset of the plurality of financial institution devices;
- generate maintenance instructions for at least the portion of the authorized subset of the plurality of financial institution devices;
- and
- transmit the list of statuses and the maintenance instructions to the mobile device.
6 more elements
Dependencies are inferred from the claim text.