Systems and methods for electronically processing pickup of return items from a customer

A system comprising:

• one or more processors;
• and
• one or more non-transitory computer-readable media storing computing instructions that, when executed on the one or more processors, cause the one or more processors to perform functions comprising:
• receiving a return request for one or more items from a user electronic device of a user, wherein the one or more items previously purchased by the user from a store were delivered to a first address of the user, wherein each of the one or more items comprise a respective barcode, wherein each of the one or more items were delivered to the first address of the user, and wherein the return request is initiated when the respective barcode for the one or more items is scanned by a camera on the user electronic device of the user;
• determining that the return request is available for a pickup return option for:
• (1) pickup, by a driver, of the one or more items at the first address associated with the user;
• and
• (2) transportation, by the driver, of the one or more items from the first address associated with the user to a second store different than the store;
• causing the user electronic device to display the pickup return option on the user electronic device;
• and
• upon receiving a selection of the pickup return option from the user electronic device:
• receiving a selection, from the user electronic device, of one or more windows of time for the driver to arrive at the first address of the user to pick up the one or more items;
• and
• checking for drivers that are available to pick up the one or more items at the first address of the user during at least one window of time indicated by the selection of the one or more windows of time;
• when the driver of the drivers is available during the at least one window of time indicated by the selection of the one or more windows of time to pick up the one or more items at the first address of the user:
• coordinating transmitting one or more alerts to the user electronic device of the user to notify the user about the return request;
• assigning the driver to:
• (1) pick up the one or more items from the first address associated with the user during the at least one window of time indicated by the selection of the one or more windows of time;
• and
• (2) transport the one or more items to the second store;
• causing a driver electronic device of the driver to display the first address associated with the user;
• receiving one or more driver acceptance scans for the one or more items from the driver electronic device of the driver;
• receiving one or more return scans for the one or more items from a store electronic device at the second store;
• in response to receiving the one or more return scans, initiating a refund to the user for the one or more items, wherein:
• the return request is received through a computer network;
• causing the user electronic device to display the pickup return option, assigning the driver, causing the driver electronic device of the driver to display the first address, receiving the one or more return scans, and initiating the refund occur through the computer network;
• and
• determining that the return request is available for the pickup return option comprises:
• evaluating a zip code of the first address associated with the user, a quantity of the one or more items, and a weight of the one or more items.