Cognitive issue description and multi-level category recommendation

A system comprising:

• a memory;
• and
• a processor in communication with the memory, the processor being configured to perform operations comprising:
• receiving first issue data, wherein the first issue data is associated with input data entered by a user into a user interface on the issue submission application;
• analyzing the first issue data;
• selecting a first set of prompted issue descriptions based on the analyzing of the first issue data, the selected first set of prompted issue descriptions comprising proposed descriptions of an issue for selection by the user;
• prompting the user to select a subset of the first set of prompted issue descriptions;
• receiving from the user a selected subset of the first set of prompted issue descriptions;
• tagging the selected subset of the first set of prompted issues descriptions with a confidence tag, wherein the confidence tag indicates that the selected subset of the first set of prompted issue descriptions has a high confidence of relating to the first issue data, on a basis of the user having selected the subset;
• and
• outputting an identified issue description, wherein the identified issue description is generated based on the selected subset of the first set of prompted issue descriptions.

A computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform operations, the operations comprising:

• receiving first issue data, wherein the first issue data is associated with input data entered by a user into a user interface on the issue submission application;
• analyzing the first issue data;
• selecting a first set of prompted issue descriptions based on the analyzing of the first issue data, the selected first set of prompted issue descriptions comprising proposed descriptions of an issue for selection by the user;
• prompting the user to select a subset of the first set of prompted issue descriptions;
• receiving from the user a selected subset of the first set of prompted issue descriptions;
• tagging the selected subset of the first set of prompted issues descriptions with a confidence tag, wherein the confidence tag indicates that the selected subset of the first set of prompted issue descriptions has a high confidence of relating to the first issue data, on a basis of the user having selected the subset;
• and
• outputting an identified issue description, wherein the identified issue description is generated based on the selected subset of the first set of prompted issue descriptions.