System and method for triggering on platform usage

A system for configuring a communication application platform to respond to usage of the communication application platform, the system comprising:

• one or more computer processors;
• and
• one or more computer-readable mediums storing instructions that, when executed by the one or more computer processors, cause the system to perform operations, the operations comprising:
• receiving a first trigger configuration, the first trigger configuration defining a first trigger condition, a first key, and a first trigger action, the first key identifying a first event pertaining to a usage of a service of the communication application platform made by an outside application to which the first trigger configuration relates;
• determining, based on event data associated with the first event, that the first condition defined by the first trigger configuration has been satisfied;
• and
• based on the determining that the first condition has been satisfied, performing the first trigger action.

A non-transitory computer-readable medium storing instructions that, when executed by one or more computer processors, cause the one or more computer processors to perform operations to respond to usage of a communication application platform, the operations comprising:

• receiving a first trigger configuration, the first trigger configuration defining a first trigger condition, a first key, and a first trigger action, the first key identifying a first event to pertaining to a usage of a service of the communication application platform made by an outside application which the first trigger configuration relates;
• determining, based on event data associated with the first event, that the first condition defined by the first trigger configuration has been satisfied;
• and
• based on the determining that the first condition has been satisfied, performing the first trigger action.