Tracking device location and coordination

A non-transitory computer-readable storage medium storing executable instructions that, when executed by a hardware processor of a tracking system, cause the tracking system to perform steps comprising:

• receiving, by a tracking system, an identifier of a tracking device and a request for a web page from a mobile device that captures an image of a smart code included on an exterior of the tracking device, the smart code embedded with a URL for the web page;
• providing, by the tracking system, the web page for display by the mobile device, the web page configured to prompt a user of the mobile device to provide, via a web browser of the mobile device, a location of the mobile device to the tracking system;
• in response to receiving the location of the mobile device from the user, associating the location of the mobile device with the identifier of the tracking device;
• generating, by the tracking system, a notification to send to an owner of the tracking device and indicating that the tracking device was found by the user of the mobile device and including the location of the mobile device;
• receiving, by the tracking system, information from the owner of the tracking device for the user of the mobile device to establish communication with the owner of the tracking device;
• and
• populating, by the tracking system, the web page with the information from the owner of the tracking device for display to the user of the mobile device, the web page comprising an interface element that allows the user to contact the owner via anonymous chat or anonymous call.

A tracking system comprising a hardware processor and a non-transitory computer-readable storage medium storing executable instructions that, when executed by the hardware processor, cause the tracking system to perform steps comprising:

• receiving, by a tracking system, an identifier of a tracking device and a request for a web page from a mobile device that captures an image of a smart code included on an exterior of the tracking device, the smart code embedded with a URL for the web page;
• providing, by the tracking system, the web page for display by the mobile device, the web page configured to prompt a user of the mobile device to provide, via a web browser of the mobile device, a location of the mobile device to the tracking system;
• in response to receiving the location of the mobile device from the user, associating the location of the mobile device with the identifier of the tracking device;
• generating, by the tracking system, a notification to send to an owner of the tracking device and indicating that the tracking device was found by the user of the mobile device and including the location of the mobile device;
• receiving, by the tracking system, information from the owner of the tracking device for the user of the mobile device to establish communication with the owner of the tracking device;
• and
• populating, by the tracking system, the web page with the information from the owner of the tracking device for display to the user of the mobile device, the web page comprising an interface element that allows the user to contact the owner via anonymous chat or anonymous call.