US 11,689,654 B2Granted

Data exchange during a voice call session

OwnerThomas Guzikinventor

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Abstract

Techniques for performing data exchanges during voice call sessions is described. In one example, a network server may facilitate a voice call session between user devices and associate a unique session number (USN) to each of the voice call sessions. The USN may be used as a reference when toggling between voice call sessions. In one example, when a particular voice call session is toggled to an active state, the network server may limit recipients of sensitive financial information to be between transacting parties in the active voice call session. By isolating other user devices that are not privy to transactions in the active voice call session, the chances for a transacting party in the active voice call session to accidentally send payments, for example, to an unintended recipient can be substantially minimized.

Claims20

Dependent claims

One or more non-transitory computer-readable storage media storing computer-executable instructions that upon execution cause one or more computers to collectively perform acts comprising:

receiving, from a first mobile device terminal, a request for a voice call session with a second mobile device terminal;
facilitating a first voice call session between the first mobile device terminal and the second mobile device terminal via a first communication platform, wherein a first unique session number (USN) is associated with the first voice call session;
receiving, from a third mobile device terminal, a request for a voice call session with the second mobile device terminal;
sending, to the second mobile device terminal, the request for a voice call session from the third mobile device terminal;
determining whether the second mobile device terminal accepted the request for a voice call session from the third mobile device terminal;
in response to an accepted request, associating a second USN to the voice call session between the second mobile device terminal and the third mobile device terminal;
placing on hold the first voice call session between the first mobile device terminal and the second mobile device terminal over the first communication platform;
facilitating a second voice call session between the second mobile device terminal and the third mobile device terminal via the first communication platform;
prompting a display of an interface menu on the third mobile device terminal and the second mobile device terminal to enable corresponding users to request data exchanges during the second voice call session that is associated with the second USN;
facilitating the data exchanges between the second mobile device terminal and the third mobile device terminal via a second communication platform;
and
storing the data exchanges during the second voice call session that is associated with the second USN.

9 more elements

A network server, comprising:

one or more processors;
and
memory including a plurality of computer-executable components that are executable by the one or more processors to perform a plurality of actions, the plurality of actions comprising:
receiving, from a first mobile device terminal, a request for a voice call session with a second mobile device terminal;
facilitating a first voice call session between the first mobile device terminal and the second mobile device terminal via a first communication platform, wherein a first unique session number (USN) is associated with the first voice call session;
receiving, from a third mobile device terminal, a request for a voice call session with the second mobile device terminal;
sending, to the second mobile device terminal, the request for a voice call session from the third mobile device terminal;
determining whether the second mobile device terminal accepted the request for a voice call session from the third mobile device terminal;
in response to an accepted request, associating a second USN to the voice call session between the second mobile device terminal and the third mobile device terminal;
placing on hold the first voice call session between the first mobile device terminal and the second mobile device terminal over the first communication platform;
facilitating a second voice call session between the second mobile device terminal and the third mobile device terminal via the first communication platform;
prompting a display of an interface menu on the third mobile device terminal and the second mobile device terminal to enable corresponding users to request data exchanges during the second voice call session that is associated with the second USN;
facilitating the data exchanges between the second mobile device terminal and the third mobile device terminal via a second communication platform;
and
storing the data exchanges during the second voice call session that is associated with the second USN.

12 more elements

A computer-implemented method, comprising:

receiving, from a first mobile device terminal, a request for a voice call session with a second mobile device terminal;
sending, to a second mobile device terminal, the request for a voice call session;
facilitating a first voice call session between the first mobile device terminal and the second mobile device terminal via a first communication platform, wherein a first unique session number (USN) is associated with the first voice call session;
receiving, from a third mobile device terminal, a request for a voice call session with the second mobile device terminal;
sending, to the second mobile device terminal, the request for a voice call session from the third mobile device terminal;
determining whether the second mobile device terminal accepted the request for a voice call session from the third mobile device terminal;
in response to an accepted request, associating a second USN to the voice call session between the second mobile device terminal and the third mobile device terminal;
placing on hold the first voice call session between the first mobile device terminal and the second mobile device terminal over the first communication platform;
facilitating a second voice call session between the second mobile device terminal and the third mobile device terminal via the first communication platform;
prompting a display of an interface menu on the third mobile device terminal and the second mobile device terminal to enable corresponding users to request data exchanges during the second voice call session that is associated with the second USN;
facilitating the data exchanges between the second mobile device terminal and the third mobile device terminal via a second communication platform;
and
storing the data exchanges during the second voice call session that is associated with the second USN.

10 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/352,150Filed 18 Jun 2021
Published: US 2022/0407957 A122 Dec 2022
Granted: 27 Jun 2023
Term ends: Not estimatedThe source records don’t support an estimate.

Classification15 codes

H04M 1/72469
User interfaces specially adapted for cordless or mobile telephones: for operating the device by selecting functions from two or more displayed…
G06Q 20/322
Using wireless devices: aspects of commerce using mobile devices [M-devices]
G06Q 20/325
Using wireless devices: using wireless networks
G06Q 30/016
Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk: after-sales