System and method for processing a task request to be executed and fulfilled
AssigneeHonda Motor Co., Ltd.
InventorsBrian W. Johnson, Masaki Nara, Toshiaki Takano
Life of this patent
Estimating the term…
Abstract
A system and method for processing a task request to be executed and fulfilled that include receiving at least one data input. The system and method additionally include determining the task request based on the at least one data input and determining at least one request attribute associated with the task request. The system and method also include assigning an agent to execute and fulfill the task request based on the at least one request attribute. The system and method further include creating the task to execute and fulfill the task request.
Claims20
A computer-implemented method for processing a task request to be executed and fulfilled, comprising:
- electronically receiving at least one electronic data input, wherein the at least one electronic data input is electronically processed based on at least one of:
- at least one voice input that pertains to the task request that is spoken and is electronically received by an electronic microphone of at least one connected device and at least one sensor input that is electronically received from at least one of:
- a weight sensor, a camera sensor, and a LiDAR sensor of the at least one connected device;
- electronically analyzing the electronic data input to electronically determine the task request based on at least one of:
- electronic multimodal processing of the at least one voice input to electronically determine at least one phrase that is electronically received by the connected device and is electronically parsed into at least one request attribute associated with the task request and execution of at least one of:
- weight logic, image logic, and LiDAR logic that is stored in an associated memory to electronically interpret a requirement to be fulfilled based on the at least one sensor input to electronically determine the at least one request attribute associated with the task request, wherein the at least one request attribute expressly includes a work to be executed and fulfilled, a classification of the task request, a specific timeframe in which to execute the task request, and a specific timeframe in which to fulfill the task request;
- and
- electronically presenting a task user interface that includes the at least one request attribute associated with the task request through a computing device used by a requestor to be electronically accepted through the task user interface, wherein the at least one connected device vocally confirms with the requestor to confirm if the requestor would like to make the task request, wherein upon electronic acceptance of the task request by the requestor a computing device used by an agent is electronically controlled to present the task user interface that includes the at least one request attribute associated with the task request to the agent to be electronically accepted for the agent to execute and fulfill the task request, wherein upon electronic acceptance of the task request by the agent, a task is electronically processed and assigned to the agent to execute and fulfill the task request based on the at least one request attribute, wherein upon electronic acceptance of the task request by the agent, at least one record of a task database is updated with electronic data pertaining to the accepted task, wherein the task is electronically communicated to the agent to execute and fulfill the task request through the computing device used by the agent to electronically present the task to the agent through the task user interface.
A system for processing a task request to be executed and fulfilled, comprising:
- a memory storing instructions when executed by a processor cause the processor to:
- electronically receive at least one electronic data input, wherein the at least one electronic data input is electronically processed based on at least one of:
- at least one voice input that is received as voice data that is sensed by an electronic microphone of at least one connected device and at least one sensor input that is received from at least one electronic sensor of the at least one connected device;
- electronically analyze the electronic data input to electronically determine the task request based on at least one of:
- electronic multimodal processing of the at least one voice input to electronically determine at least one phrase that is electronically received by the connected device and is electronically parsed into at least one request attribute associated with the task request and execution of at least one of:
- weight logic, image logic, and LiDAR logic that is stored in an associated memory to electronically interpret a requirement to be fulfilled based on the at least one sensor input to electronically determine the at least one request attribute associated with the task request, wherein the at least one request attribute expressly includes a work to be executed and fulfilled, a classification of the task request, a specific timeframe in which to execute the task request, and a specific timeframe in which to fulfill the task request;
- and
- electronically present a task user interface that includes the at least one request attribute associated with the task request through a computing device used by a requestor to be electronically accepted through the task user interface, wherein the at least one connected device vocally confirms with the requestor to confirm if the requestor would like to make the task request, wherein upon electronic acceptance of the task request by the requestor a computing device used by an agent is electronically controlled to present the task user interface that includes the at least one request attribute associated with the task request to the agent to be electronically accepted for the agent to execute and fulfill the task request, wherein upon electronic acceptance of the task request by the agent, a task is electronically processed and assigned to the agent to execute and fulfill the task request based on the at least one request attribute, wherein upon electronic acceptance of the task request by the agent at least one record of a task database is updated with electronic data pertaining to the accepted task, wherein the task is electronically communicated to the agent to execute and fulfill the task request through the computing device used by the agent to electronically present the task to the agent through the task user interface.
A non-transitory computer readable storage medium storing instructions that when executed by a computer, which includes a processor perform a method, the method comprising:
- electronically receiving at least one electronic data input, wherein the at least one electronic data input is electronically processed based on at least one of:
- at least one voice input that is received as voice data that is sensed by an electronic microphone of at least one connected device and at least one sensor input that is received from at least one electronic sensor of the at least one connected device;
- electronically analyzing the electronic data input to electronically determine the task request based on at least one of:
- electronic multimodal processing of the at least one voice input to electronically determine at least one phrase that is electronically received by the connected device and is electronically parsed into at least one request attribute associated with the task request and execution of at least one of:
- weight logic, image logic, and LiDAR logic that is stored in an associated memory to electronically interpret a requirement to be fulfilled based on the at least one sensor input to electronically determine the at least one request attribute associated with the task request, wherein the at least one request attribute expressly includes a work to be executed and fulfilled, a classification of the task request, a specific timeframe in which to execute the task request, and a specific timeframe in which to fulfill the task request;
- and
- electronically presenting a task user interface that includes the at least one request attribute associated with the task request through a computing device used by a requestor to be electronically accepted through the task user interface, wherein the at least one connected device vocally confirms with the requestor to confirm if the requestor would like to make the task request, wherein upon electronic acceptance of the task request by the requestor a computing device used by an agent is electronically controlled to present the task user interface that includes the at least one request attribute associated with the task request to the agent to be electronically accepted for the agent to execute and fulfill the task request, wherein upon electronic acceptance of the task request by the agent, a task is electronically processed and assigned to the agent to execute and fulfill the task request based on the at least one request attribute, wherein upon electronic acceptance of the task request by the agent at least one record of a task database is updated with electronic data pertaining to the accepted task, wherein the task is electronically communicated to the agent to execute and fulfill the task request through the computing device used by the agent to electronically present the task to the agent through the task user interface.
Dependencies are inferred from the claim text.