System and method for reserving resources and notifying group members

A resource reservation system, comprising:

• a terminal apparatus;
• a chat system and a robot registered in the chat system;
• and
• an information processing apparatus communicable with the terminal apparatus, and including a memory to store association information associating notification destination information and identification information for reservation with each other, the notification destination information being information used for transmitting notification information to one or more target persons belonging to a same group, and the identification information for reservation identifying an entity that reserves a resource,
• wherein the terminal apparatus includes first circuitry to display a reservation screen and accept, from a user, a request for a reservation of a resource, the request including particular identification information identifying the user, and
• the information processing apparatus further includes second circuitry configured to:
• identify, from the association information in the memory using the particular identification information, a team ID and a group name associated with an account of the user who requested the reservation of the resource;
• identify, using the team ID and the group name, particular notification destination information used for transmitting particular notification information relating to the reservation of the resource to a particular group corresponding to the team ID and the group name;
• and
• request to send the particular notification information relating to the reservation of the resource to the particular group associated with the team ID and the group name,
• wherein the particular notification information is a chat message sent by the robot registered in the chat system, and the robot is configured to send the chat message to the particular group by entering text in a chat between the one or more target persons belonging to the particular group.

An information notification method, performed by an information processing apparatus communicable with a reservation management apparatus managing a reservation of a resource and communicable with an information providing apparatus via a network, the method comprising:

• storing, in a memory, association information associating notification destination information and identification information for reservation with each other, the notification destination information being information used for transmitting notification information from the information providing apparatus to one or more target persons belonging to a same group;
• obtaining reservation information from the reservation management apparatus;
• obtaining, from the obtained reservation information:
• particular identification information identifying a user who requested a reservation of a resource indicated by the obtained reservation information;
• identifying, from the association information in the memory using the particular identification information, a team ID and a group name associated with an account of the user who requested the reservation of the resource;
• identifying, using the team ID and the group name, particular notification destination information used for transmitting particular notification information relating to the obtained reservation information to a particular group corresponding to the team ID and the group name;
• and
• requesting the information providing apparatus to send the particular notification information relating to the obtained reservation information to the particular group associated with the team ID and the group name,
• wherein the information providing apparatus is a chat system, and the particular notification information comprises a chat message sent by the chat system, and
• wherein a robot registered in the chat system is configured to send the chat message to the particular group by entering text in a chat between the one or more target persons belonging to the particular group.