Conversation context profiles for use with queries submitted using social media

A non-transitory computer readable medium comprising instructions that, when executed, cause at least one processor to at least:

• identify a first cloud computing resource based on an electronic message obtained from a social media interface, the electronic message including a query associated with provisioning of the first cloud computing resource;
• generate a conversation context profile based on overlapping attributes from at least one of a user profile, a group profile, or a service profile associated with the query, the user profile based on one or more second cloud computing resources to which a first user has access, the group profile based on one or more of second users including the first user that have access to at least one of the one or more second cloud computing resources, the service profile based on one or more cloud computing services to which the first user has access;
• generate a search scope of the query, the search scope to constrain first search information associated with a cloud computing system to the overlapping attributes;
• in response to determining that the user profile does not include the first cloud computing resource, grant access to at least one of the first cloud computing resource or second search information associated with the first cloud computing resource based on the conversation context profile, the second search information to be added to the search scope based on the granted access;
• and
• provide one or more search results to the first user via the social media interface based on the search scope, the search scope including at least one of a first portion of the first search information or a second portion of the second search information.

A method to facilitate cloud computing access using a social media network, the method comprising:

• identifying, by one or more processors, a first cloud computing resource based on an electronic message obtained from a social media interface, the electronic message including a query associated with provisioning of the first cloud computing resource;
• generating, by the one or more processors, a conversation context profile based on overlapping attributes from at least one of a user profile, a group profile, or a service profile associated with the query, the user profile based on one or more second cloud computing resources to which a first user has access, the group profile based on one or more of second users including the first user that have access to at least one of the one or more second cloud computing resources, the service profile based on one or more cloud computing services to which the first user has access;
• generating, by the one or more processors, a search scope of the query, the search scope to constrain first search information associated with the cloud computing system to the overlapping attributes;
• in response to determining that the user profile does not include the first cloud computing resource, granting, by the one or more processors, access to at least one of the first cloud computing resource or second search information associated with the first cloud computing resource based on the conversation context profile, the second search information to be added to the search scope based on the granted access;
• and
• providing, by the one or more processors, one or more search results to the first user via the social media interface based on the search scope, the search scope including at least one of a first portion of the first search information or a second portion of the second search information.