Facilitating rider pick-up for a transport service

A non-transitory computer readable medium storing instructions that, when executed by one or more processors of a computing system, cause the computing system to:

• communicate, over one or more networks, with (i) computing devices of requesting users of a transport service, and (ii) computing devices of drivers of the transport service;
• determine a match between a requesting user of the transport service and a matched driver;
• receive, over the one or more networks, location data from a computing device of a requesting user of the transport service;
• receive, over the one or more networks, location data from the computing device of the matched driver traveling towards a pick-up location of the requesting user;
• based on the match, transmit, over the one or more networks, a first trigger signal to a computing device of the requesting user, the first trigger signal causing the computing device of the requesting user to generate a selectable feature that, when selected, causes the computing device of the requesting user to prominently display a specified color on a graphical user interface (GUI) generated by a rider application executing on the computing device of the requesting user;
• based, at least in part, on the location data from the computing device of the matched driver, determine that the matched driver is within a threshold distance or a threshold estimated time of arrival of the pick-up location;
• and
• based on determining that the matched driver is within the threshold distance or the threshold estimated time of arrival of the pick-up location, transmit, over the one or more networks, a second trigger signal to the computing device of the matched driver, the second trigger signal causing the computing device of the matched driver to provide an indication of the specified color in a specified portion of a GUI generated by a driver application executing on the computing device of the matched driver.

A computer-implemented method of facilitating matches between drivers and requesting users, the method being performed by one or more processors and comprising:

• communicating, over one or more networks, with (i) computing devices of requesting users of a transport service, and (ii) computing devices of drivers of the transport service;
• determining a match between a requesting user of the transport service and a matched driver;
• receiving, over the one or more networks, location data from a computing device of a requesting user of the transport service;
• receiving, over the one or more networks, location data from the computing device of the matched driver traveling towards a pick-up location of the requesting user;
• based on the match, transmitting, over the one or more networks, a first trigger signal to a computing device of the requesting user, the first trigger signal causing the computing device of the requesting user to generate a selectable feature that, when selected, causes the computing device of the requesting user to prominently display a specified color on a graphical user interface (GUI) generated by a rider application executing on the computing device of the requesting user;
• based, at least in part, on the location data from the computing device of the matched driver, determining that the matched driver is within a threshold distance or a threshold estimated time of arrival of the pick-up location;
• and
• based on determining that the matched driver is within the threshold distance or the threshold estimated time of arrival of the pick-up location, transmitting, over the one or more networks, a second trigger signal to the computing device of the matched driver, the second trigger signal causing the computing device of the matched driver to provide an indication of the specified color in a specified portion of a GUI generated by a driver application executing on the computing device of the matched driver.