Two-way intercept using coordinate tracking and video classification

A two-way intercept system comprising:

• a coordinate tracking engine and a video classification engine communicably coupled to a notification engine;
• the coordinate tracking engine comprising a memory coupled to one or more processors, the memory comprising instructions that, when executed by the one or more processors, are operable to detect that geographical coordinates of a mobile device of an institutional account holder indicate that the account holder is within a threshold distance of a physical branch of the institution;
• the notification engine comprising a display and a memory coupled to one or more processors, the memory comprising instructions that, when executed by the one or more processors, are operable to in response to the coordinate tracking engine detecting that the geographical coordinates of the mobile device is within the threshold distance, retrieve account information for the account holder;
• the coordinate tracking engine further operable to:
• detect that geographical coordinates of the mobile device of the account holder indicate that the account holder has arrived at the physical branch of the institution;
• the video classification engine comprising a camera and a memory coupled to one or more processors, the memory comprising instructions that, when executed by the one or more processors, are operable to:
• capture video frames of an entrance to the physical branch of the institution where the account holder has arrived;
• identify the account holder in the captured video frames;
• the notification engine further operable to present account information for the account holder on a display.