Method, server, client and program for supporting calling

A server which supports calling of call-target persons within a list in which candidates for a person who is to handle a failure are defined as call-target persons upon occurrence of a failure, the server comprising:

• an emergency call request circuitry configured to receive an emergency call request from an automated monitoring system,
• a notification transmission circuitry configured to transmit notification content to a client of a call-target person selected from the list via the Internet to call the client, the notification content including a maximum calling period during which the client is caused to continuously ring or vibrate;
• and
• a response reception circuitry configured to receive a response result indicating a result of operation in response to the calling from the client of the selected call-target person, wherein
• the notification content is transmitted in response to receipt of the emergency call request, and
• the failure is a failure of equipment connected to a network or the network itself.

A method to be executed by a client which communicates with a server which supports calling of call-target persons within a list in which candidates for a person who is to handle a failure are defined as call-target persons, upon occurrence of the failure, the method comprising:

• a step of, in a case where the client is called from the server via the Internet, receiving notification content from the server and displaying a calling screen of the client, the notification content including a maximum calling period during which the client is caused to continuously ring or vibrate;
• and
• a step of accepting operation of selecting a response to the calling screen by the call-target person, wherein
• the notification content is transmitted in response to receipt of an emergency call request from an automated monitoring system, and
• the failure is a failure of equipment connected to a network or the network itself.

A client which communicates with a server which supports calling of call-target persons within a list in which candidates for a person who is to handle a failure are defined as call-target persons upon occurrence of a failure, the client comprising:

• a display control circuitry configured to, in a case where the client is called from the server via the Internet, cause a calling screen of the client to be displayed on a basis of notification content received from the server;
• and
• a calling circuitry configured to accept operation of selecting a response to the calling screen by the call-target person, wherein
• the notification content includes a maximum calling period during which the client is caused to continuously ring or vibrate,
• the notification content is transmitted in response to receipt of an emergency call request from an automated monitoring system, and
• the failure is a failure of equipment connected to a network or the network itself.