Providing access control and identity verification for communications when receiving a communication at an entity to be verified

An apparatus, comprising:

• one or more network interfaces to communicate on a communication channel;
• one or more network interfaces to communicate on a verification channel;
• a processor adapted to execute one or more processes;
• and
• a memory configured to store a process executable by the processor, the process when executed operable to perform a method comprising:
• receiving a communication from an initiating device on the communication channel, wherein the initiating device is configured to determine whether an identity of a user using the apparatus is verified by a verification service associated with the initiating device;
• verifying the identity of the user using the apparatus based on whether or not the user has logged into a verification service client application on the apparatus;
• conveying, to the verification service over a verification channel, and in response to the identity of the user using the apparatus being verified by the verification service client application, that the identity of the user using the apparatus is verified, wherein the verification service is caused to convey, to the initiating device over the verification channel, that the identity of the user using the apparatus is verified;
• and
• continuing, with the initiating device, the communication on the communication channel, wherein the initiating device is caused, in response to the identity of the user using the apparatus being verified, to manage the communication to the apparatus according to the identity being verified.

A tangible, non-transitory, computer-readable medium storing program instructions that cause a computer to execute a process comprising:

• receiving a communication from an initiating device on a communication channel, wherein the initiating device is configured to determine whether an identity of a user using the computer is verified by a verification service associated with the initiating device;
• verifying the identity of the user using the computer based on whether or not the user has logged into a verification service client application on the computer;
• conveying, to the verification service over a verification channel, and in response to the identity of the user using the computer being verified by the verification service client application, that the identity of the user using the computer is verified, wherein the verification service is caused to convey, to the initiating device over the verification channel, that the identity of the user using the computer is verified;
• and
• continuing, with the initiating device, the communication on the communication channel, wherein the initiating device is caused, in response to the identity of the user using the computer being verified, to manage the communication to the computer according to the identity being verified.