US 11,637,794 B2Granted

Electronic device and method for changing chatbot

AssigneeSamsung Electronics Co., Ltd.

InventorsJi-hwan Yun, Won-ho Ryu, Won-jong Choi

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Abstract

An artificial intelligence (AI) system which utilizes machine learning algorithm such as deep learning and application is provided. The artificial intelligence (AI) system includes a controlling method of an electronic device for determining a chatbot using an artificial intelligence learning model includes receiving a voice uttered by a user, processing the voice and acquiring text information corresponding to the voice, and displaying the text information on a chat screen, determining a chatbot for providing a response message regarding the voice by inputting the acquired text information and chat history information regarding the chat screen to a model which is trained to determine the chatbot by inputting text information and chat history information, transmitting the acquired text information and the chat history information regarding the chat screen to a server for providing the determined chatbot, and receiving a response message from the server and displaying the response message on the chat screen.

Claims19

Dependent claims

A controlling method of an electronic device for determining a virtual assistant model among a plurality of virtual assistant models, the method comprising:

obtaining information regarding a command input by a user;
processing the obtained information regarding the command and obtaining text information corresponding to the obtained information, and displaying the text information on a chat screen for chatting with a first virtual assistant model;
determining that the text information includes text information for performing a function within the electronic device;
in response to the text information not including the text information for performing the function within the electronic device, determining a second virtual assistant model for providing a response message regarding the command;
transmitting the text information, chat history information regarding the chat screen, and context information, to a server corresponding to the second virtual assistant model;
receiving a response message corresponding to the command from the server and providing the response message;
in response to an event for registering a new virtual assistant model being detected, acquiring meta information of the new virtual assistant model;
acquiring information on the new virtual assistant model based on the meta information, the information on the new virtual assistant model including a function provided by the new virtual assistant model;
and
storing the information on the new virtual assistant model.

7 more elements

An electronic device comprising:

a display;
a user inputter;
a communicator;
at least one processor electrically connected to the display, the user inputter, and the communicator;
and
a memory electrically connected to the at least one processor,
wherein the at least one processor is configured to:
obtain information regarding a command input by a user,
process the obtained information regarding the command and obtain text information corresponding to the obtained information,
control the display to display the text information regarding the command on a chat screen for chatting with a first virtual assistant model,
determine that the text information includes text information for performing a function within the electronic device,
in response to the text information not including the text information for performing the function within the electronic device, determine a second virtual assistant model for providing a response message regarding the command,
control the communicator to transmit the text information, chat history information regarding the chat screen, and context information, to a server corresponding to the second virtual assistant model,
control the display to receive a response message corresponding to the command from the server and provide the response message,
in response to an event for registering a new virtual assistant model being detected, acquire meta information of the new virtual assistant model,
acquire information on the new virtual assistant model based on the meta information, the information on the new virtual assistant model including a function provided by the new virtual assistant model, and
store the information on the new virtual assistant model.

14 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/556,236Filed 20 Dec 2021 · continuation
Priority: KR 10-2017-015493920 Nov 2017
Published: US 2022/0116340 A114 Apr 2022
Granted: 25 Apr 2023
Term ends: Not estimatedThe source records don’t support an estimate.

Classification11 codes

H04L 51/02
User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail: using…
G06F 3/167
Sound input; Sound output: audio in a user interface, e.g. using voice commands for navigating, audio feedback
G06F 40/205
Natural language analysis: parsing
G06F 40/279
Natural language analysis: recognition of textual entities

Family

Application16/173,467Parent of this continuation · filed 29 Oct 2018
US 2022/0116340 A1Pre-grant publication · published 14 Apr 2022
US 11,218,429 B2Parent of this continuation
US 11,671,386 B2Related patent
US 2019/0158433 A1Published application
US 11,637,794 B2This patent

From the US filing history. Foreign family members aren’t listed.