Systems and methods for a metadata driven integration of chatbot systems into back-end application services

A system, comprising:

• one or more data processors;
• and
• a non-transitory computer-readable storage medium containing instructions which, when executed on the one or more data processors, cause the one or more data processors to perform operations including:
• accessing a database that stores metadata associated with an application, the application being configured to perform one or more services, and the metadata indicating, for each service of the one or more services, one or more input parameters consumed by the service;
• executing a component builder class configured to automatically generate one or more custom components for each service of the one or more services, wherein each custom component of the one or more custom components is configured to enable a chatbot application to interact with a corresponding service of the one or more services during a dialogue flow between an end user and the chatbot application, wherein the chatbot application is configured to receive input in a first defined format and the service is invoked by one or more input parameters for the service in a second defined format;
• in response to executing the component builder class, loading the metadata;
• identifying, from the metadata, each service of the one or more services;
• for each service of the one or more services:
• identify each input parameter of the one or more input parameters for the service;
• and
• automatically generating, using the one or more input parameters for the service and at least one object included in the metadata, at least one custom component for the service, wherein the at least one custom component defines at least one function corresponding to the at least one object and performable by the service and one or more actions performable by the chatbot application, the one or more actions corresponding to the at least one function;
• embedding the at least one custom component into the dialogue flow of the chatbot application;
• receiving input for invoking a particular service of the one or more services of the application using the chatbot application, the input comprising one or more particular input parameters in the first defined format;
• and
• executing, by the chatbot application, the at least one custom component generated for the particular service to transform the one or more particular parameters from the first defined format into the second defined format.

A computer-program product tangibly embodied in a non-transitory machine-readable storage medium, including instructions configured to cause a data processing apparatus to perform operations including:

• accessing a database that stores metadata associated with an application, the application being configured to perform one or more services, and the metadata indicating, for each service of the one or more services, one or more input parameters consumed by the service;
• executing a component builder class configured to automatically generate one or more custom components for each service of the one or more services, wherein each custom component of the one or more custom components is configured to enable a chatbot application to interact with a corresponding service of the one or more services during a dialogue flow between an end user and the chatbot application, wherein the chatbot application is configured to receive input in a first defined format and the service is invoked by one or more input parameters for the service in a second defined format;
• in response to executing the component builder class, loading the metadata;
• identifying, from the metadata, each service of the one or more services;
• for each service of the one or more services:
• identify each input parameter of the one or more input parameters for the service;
• and
• automatically generating, using the one or more input parameters for the service and at least one object included in the metadata, at least one custom component for the service, wherein the at least one custom component defines at least one function corresponding to the at least one object and performable by the service and one or more actions performable by the chatbot application, the one or more actions corresponding to the at least one function;
• embedding the at least one custom component into the dialogue flow of the chatbot application;
• receiving input for invoking a particular service of the one or more services of the application using the chatbot application, the input comprising one or more particular input parameters in the first defined format;
• and
• executing, by the chatbot application, the at least one custom component generated for the particular service to transform the one or more particular parameters from the first defined format into the second defined format.