Transcription summary presentation
OwnerScott Boekweg, David Thomsoninventors
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Abstract
A method to present a summary of a transcription may include obtaining, at a first device, audio directed to the first device from a second device during a communication session between the first device and the second device. Additionally, the method may include sending, from the first device, the audio to a transcription system. The method may include obtaining, at the first device, a transcription during the communication session from the transcription system based on the audio. Additionally, the method may include obtaining, at the first device, a summary of the transcription during the communication session. Additionally, the method may include presenting, on a display, both the summary and the transcription simultaneously during the communication session.
Claims20
A method comprising:
- obtaining, at a first device, a transcription of audio of a communication session involving the first device;
- obtaining a level of user understanding of the transcription, the level of the user understanding of the transcription being determined based on behavior of the user;
- in response to the level of user understanding satisfying a threshold, obtaining, at the first device, a summary of the transcription;
- and
- presenting, on a display, at least one of the summary and the transcription.
A system comprising:
- a display;
- at least one processor coupled to the display and configured to direct data to be presented on the display;
- and
- at least one computer-readable media coupled to the processor and configured to store one or more instructions that when executed by the processor cause or direct the system to perform operations comprising:
- obtaining a transcription of audio of a communication session involving the system;
- obtaining a level of user understanding of the transcription, the level of the user understanding of the transcription being determined based on behavior of the user;
- in response to the level of user understanding satisfying a threshold, obtaining a summary of the transcription;
- and
- directing presentation on the display of at least one of the summary and the transcription.
A system comprising:
- at least one processor;
- and
- at least one computer-readable media coupled to the processor and configured to store one or more instructions that when executed by the processor cause or direct the system to perform operations, the operations comprising:
- obtaining a transcription of audio of a communication session involving a first device;
- obtaining a level of user understanding of the transcription, the level of the user understanding of the transcription being determined based on behavior of the user;
- in response to the level of user understanding satisfying a threshold, obtaining a summary of the transcription;
- and
- providing one or more of the transcription and the summary to the first device for presentation.
Dependencies are inferred from the claim text.