Back to results
US 11,636,509 B2Granted
Self-optimizing, multi-channel, cognitive digital health and life insurance rate quoting, comparison shopping and enrollment system and method
AssigneePatty, LLC
InventorsSeth Cohen, Luis Silvestre
Life of this patent
Estimating the term…
Abstract
A performance internet marketing self-optimizing, anthropomorphic, artificial intelligence-based system and method to quote, compare and purchase benefits products from a benefits provider. The system and method collects information from an online advertising platform during the process and returns the collected information to the online advertising platform for optimization of the online advertising platform.
Claims9
A computer-implemented method comprising the steps of:
- a. initiating an interface to a cognitive virtual assistant by matching one or more user search terms entered in an online advertising platform and displaying a link to connect with the cognitive virtual assistant and receiving by the cognitive virtual assistant, audible speech from the user interface during a conversation of a user with the cognitive virtual assistant, digitally converting, by the cognitive virtual assistant, the audible speech into transcribed text, generating data and responses by interpreting the transcribed text with artificial intelligence using cognitive learning abilities at a processor of the computer, forwarding the responses to the user interface during the conversation;
- b. prompting, by the cognitive virtual assistant, the user during the conversation for information and a description of one or more benefits products which are of interest to the user for purchase or enrollment;
- c. receiving, by the cognitive virtual assistant via one or more of a benefits provider application interfaces, data from an application server of one or more benefits providers for the one or more benefits products;
- d. identifying, by the cognitive virtual assistant, eligibility of the user for purchase or enrollment in the one or more benefits products which are of interest by the user based on eligibility determined from the data collected from the user by the cognitive virtual assistant during the conversation and the data collected from the one or more benefits provider application interfaces
- e. presenting, by the cognitive virtual assistant, the one or more benefits products identified in step d. to the user during the conversation;
- f. completing, by the cognitive virtual assistant, application requirements of the one or more benefits products;
- and
- g. communicating, by the cognitive virtual assistant, the application requirements to a respective one or more benefits providers.
5 more elements
Dependencies are inferred from the claim text.