System and method for an estimation of application upgrades using a device emulation system of a customer environment

A non-transitory computer readable medium comprising computer readable program code, which when executed by a computer processor enables the computer processor to perform a method for managing a client environment, the method comprising:

• obtaining, by a device emulation orchestration engine in an emulation system, an upgrade estimation time request associated with an application upgrade;
• in response to the upgrade estimation time request:
• performing a device emulation container analysis to determine a client device that requires the application upgrade, wherein the client device executes in the client environment;
• initiating an upgrade emulation using a device emulation container corresponding to the client device, wherein initiating the upgrade emulation comprises sending an upgrade emulation request;
• obtaining, by a device emulation agent, the upgrade emulation request for an application upgrade estimation from the device emulation orchestration engine;
• in response to the upgrade emulation request:
• performing the application upgrade to a device emulation of the client device;
• while preforming the application upgrade to the emulation device, tracking a start time of the application upgrade, and tracking an end time of the application upgrade;
• determining the upgrade estimation based on the start time and the end time;
• providing the upgrade estimation to the device emulation orchestration engine;
• obtaining, from the device emulation agent executing in the device emulation container, the upgrade estimation;
• and
• providing the upgrade estimation to the application upgrade monitoring agent.

A system comprising:

• a device emulation system;
• a client environment;
• a processor;
• and
• memory comprising instructions, which when executed by the processor, perform a method comprising:
• obtaining, by a device emulation orchestration engine in the emulation system, an upgrade estimation time request associated with an application upgrade;
• in response to the upgrade estimation time request:
• performing a device emulation container analysis to determine a client device that requires the application upgrade, wherein the client device executes in the client environment;
• initiating an upgrade emulation using a device emulation container corresponding to the client device, wherein initiating the upgrade emulation comprises sending an upgrade emulation request;
• obtaining, by a device emulation agent, the upgrade emulation request for an application upgrade estimation from the device emulation orchestration engine;
• in response to the upgrade emulation request:
• performing the application upgrade to a device emulation of the client device;
• while preforming the application upgrade to the emulation device, tracking a start time of the application upgrade, and tracking an end time of the application upgrade;
• determining the upgrade estimation based on the start time and the end time;
• providing the upgrade estimation to the device emulation orchestration engine;
• obtaining, from the device emulation agent executing in the device emulation container, the upgrade estimation;
• and
• providing the upgrade estimation to the application upgrade monitoring agent.