Proactive notifications for robotic process automation

A system comprising:

• persistent storage defining a first configuration item representing a robotic process automation deployed within a network, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item, wherein the relationship indicates that the software program uses the robotic process automation;
• and one or more processors configured to:
• receive an indication that a change has been arranged to be applied to the robotic process automation;
• in response to receiving the indication that the change has been arranged to be applied to the robotic process automation, identify the relationship between the first configuration item and the second configuration item;
• based on the relationship between the first configuration item and the second configuration item, determine that the change can affect operation of the software program, wherein determining that the change can affect operation of the software program comprises determining that the change is to a network address at which the robotic process automation is hosted;
• and
• in response to determining that the change can affect operation of the software program, provide a notification of the change to an agent associated with the software program.

An article of manufacture including a non-transitory computer-readable medium, having stored thereon program instructions that, upon execution by a computing system, cause the computing system to perform operations comprising:

• receiving an indication that a change has been arranged to be applied to a robotic process automation deployed within a network, wherein persistent storage defines a first configuration item representing the robotic process automation, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item, wherein the relationship indicates that the software program uses the robotic process automation;
• in response to receiving the indication that the change has been arranged to be applied to the robotic process automation, identifying the relationship between the first configuration item and the second configuration item;
• based on the relationship between the first configuration item and the second configuration item, determining that the change can affect operation of the software program, wherein determining that the change can affect operation of the software program comprises determining that the change is to a network address at which the robotic process automation is hosted;
• and
• in response to determining that the change can affect operation of the software program, providing a notification of the change to an agent associated with the software program.