System for enterprise alert timeline of a system and service

A system comprising:

• a processor;
• a data bus coupled to the processor;
• and
• a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:
• monitoring data center assets within a data center;
• identifying an issue within the data center, the issue being associated with an operational situation associated with a particular component of the data center, the issue having an associated data center alert;
• associating the issue with a particular point in time;
• and,
• presenting information about the issue, the presenting including presenting information regarding the particular point in time, the information including a graphical depiction of the particular component of the data center, the issue within the data center and a graphical depiction of a corresponding data center alert timeline, the graphical depiction of the particular component being part of a graphically displayed device in the data center that includes one or more structurally represented components, the graphical depiction of the particular component correlating the operational issue associated with the particular component within the data center to the associated data center alert occurring at the particular point in time during a corresponding data center alert timeline, the correlating providing a graphical symbol superimposed over the graphical depiction of the particular component, a graphical depiction of the particular component of the data center and the graphical symbol superimposed over the graphical depiction of the particular component graphically depicting a plurality of data center alerts as the plurality of data center alerts change during a duration of the timeline, at least some of the plurality of data center alerts corresponding to respective graphical symbols superimposed over the graphical depiction of the particular component;
• and wherein
• the graphical depiction of the corresponding data center alert timeline includes an associated depiction of a time selector;
• and,
• the particular point in time is one of a plurality of points in time, the time selector enabling a user to select the particular point of time from the plurality of points in time.

A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

• monitoring data center assets within a data center;
• identifying an issue within the data center, the issue being associated with an operational situation associated with a particular component of the data center, the issue having an associated data center alert;
• associating the issue with a particular point in time;
• and,
• presenting information about the issue, the presenting including presenting information regarding the particular point in time, the information including a graphical depiction of the particular component of the data center, the issue within the data center and a graphical depiction of a corresponding data center alert timeline, the graphical depiction of the particular component being part of a graphically displayed device in the data center that includes one or more structurally represented components, the graphical depiction of the particular component correlating the operational issue associated with the particular component within the data center to the associated data center alert occurring at the particular point in time during a corresponding data center alert timeline, the correlating providing a graphical symbol superimposed over the graphical depiction of the particular component, a graphical depiction of the particular component of the data center and the graphical symbol superimposed over the graphical depiction of the particular component graphically depicting a plurality of data center alerts as the plurality of data center alerts change during a duration of the timeline, at least some of the plurality of data center alerts corresponding to respective graphical symbols superimposed over the graphical depiction of the particular component;
• and wherein
• the graphical depiction of the corresponding data center alert timeline includes an associated depiction of a time selector;
• and,
• the particular point in time is one of a plurality of points in time, the time selector enabling a user to select the particular point of time from the plurality of points in time.