Media-providing system, method and computer program for processing on-demand requests for commerce content

A method of processing an on-demand request, the method comprising:

• receiving, from a subscriber machine, a first on-demand request signal in response to on-demand content at a first server;
• in response to the first on-demand request signal, generating, with a second server, an on-demand call request signal including a content identification code associated with the on-demand content and a subscriber code;
• generating, with an on-demand ARS server, process status information on the on-demand call request signal,
• wherein the process status information includes whether an order call connection to the user terminal is normally terminated or abnormally terminated;
• and
• generating, with the second server, a first message corresponding to the process status information to the subscriber machine.

A media-providing system comprising:

• a data server;
• and
• a media-providing server configured to:
• transmit on-demand content related to commerce content to a set-top box
• receive a first on-demand request signal for the on-demand content from the set-top box;
• and
• transmit the first on-demand request signal to a data server;
• the media providing server further including a communication unit communicating with the set-top box and the data server, and a processor for controlling operations of the media-providing server, and
• an on-demand ARS server configured to generate process status information,
• the data server configured to:
• generate an on-demand call request signal including a product code of the commerce content and a user code of the set-top box, in response to the first on-demand request signal;
• transmit the on-demand call request signal to an on-demand ARS server;
• receive process status information on the on-demand call request signal from the on-demand ARS server;
• and
• transmit a first message corresponding to the process status information to a user terminal corresponding to the first on-demand request signal;
• wherein the process status information includes whether an order call connection to the user terminal is normally terminated or abnormally terminated.