Secure patient access via healthcare service provider specific wireless access point

A computer implemented method for providing a service provider specific wireless access point that facilitates secure communication between a customer, provider, and/or third-party services, the method comprising the operations of:

• providing a wireless access point at a facility of one or more service providers, wherein the wireless access point comprises a router connected to one or more servers, wherein the facility of one or more service providers includes multiple wireless access points, the multiple wireless access points including the wireless access point;
• electronically detecting the presence of a patient customer device within range of the wireless access point by:
• triangulating a geographic location of the customer device using the multiple wireless access points, and
• determining that the triangulated geographic location is within a geographic boundary defined by the multiple wireless access points;
• responsive to the detection of the presence of the customer device, establishing a secure communication channel between the customer device and a device of the one or more service providers;
• triangulating a second geographic location of the customer device using the multiple wireless access points;
• determining a time at which the customer device leaves the facility of the one or more service providers based on a determination that the second geographic location is outside the geographic boundary;
• calculating an overall time for an appointment of the customer based on a timestamp for the detection of the presence of the customer device and the determined time at which the customer device leaves the facility;
• and
• causing the calculated overall time to be provided to the device of the one or more service providers.