System and method for ordering of goods or services via video conference with establishment attendant or virtual avatar
OwnerJimmy Villaverde Calvainventor
Life of this patent
Estimating the term…
Abstract
A system and method for an ordering system whereby a first user may remotely purchase goods and services from a second user by live stream video chat whereby the second user may then transmit the order to an establishment or other location, allowing first users to interact and connect with another person in a pleasant manner via video chatting, such as enabling the first user to order from a remote location to the second user who also may be at another location with respect to the establishment.
Claims19
A method for completing a video order, the method comprising:
- receiving, by a video ordering system, an order over a network initiated by a first user using a first user computing device, the order indicating an establishment, the video ordering system having one or more processors and one or more databases;
- one or more memory devices coupled to the one or more processors;
- and one or more computerized programs, wherein the one or more computerized programs are stored in the one or more memory devices and configured to be executed by the one or more processors, the one or more computerized programs including instructions for:
- connecting, by the video ordering system, one or more attendants on a second user computing device to the first user in a communication connection to take the order of the first user for the establishment;
- receiving audio and video from the first user on a camera on the first user computing device and the one or more attendants on a second camera on the second user computing device while in a video conference;
- processing audio and video data using speech detection and recognition modules;
- presenting a menu of the establishment to the one or more attendants and the first user during the video conference;
- and
- directing, by the video ordering system, the order received from the menu of the second user computing device to an establishment computing device over the network for the establishment or agents of the establishment to fulfill the order for the first user.
A system for completing an order on a video ordering system, the video ordering system having one or more processors;
- one or more memory devices coupled to the one or more processors;
- and one or more computerized programs, wherein the one or more computerized programs are stored in the one or more memory devices and configured to be executed by the one or more processors, the one or more computerized programs including instructions for:
- receiving the order over a network initiated by a first user on a first user computing device, the order indicating an establishment;
- connecting an attendant to the first user to take the order of the first user for the establishment on a video conference;
- directing the order to an establishment computing device for the establishment or agents of the establishment to fulfill the order for the first user;
- and
- constructing a virtual avatar to represent the establishment for the video conference.
Dependencies are inferred from the claim text.