Analyzing telemetry data to track progress through an experience lifecycle and provide intelligent lifecycle-based information for computing solutions

A computer-implemented method comprising:

• Providing, by a processor, a computing-based solution to a user account associated with a service provider, the computing-based solution being deployed on one or more computing devices associated with the user account;
• collecting, by the processor, telemetry data indicative of usage of the computing-based solution by the one or more computing devices;
• using, by the processor, the telemetry data to determine a first stage, from a plurality of stages, of an experience lifecycle for the computing-based solution to which the user account has progressed;
• identifying, by the processor using the telemetry data, information for progressing to a second stage of the plurality of stages in the experience lifecycle;
• identifying, by the processor, an association between the first stage of the experience lifecycle and content to include in one or more user interfaces (UIs) for display on a computing device associated with the user account, the content including the information;
• and
• sending, by the processor, UI data representing the one or more UIs to the computing device, the one or more UIs comprising:
• a first portion in which a description of the computing-based solution is presented;
• and
• a second portion in which a completion metric is presented, the completion metric indicating the first stage of the stages in the experience lifecycle.

A computer-implemented method comprising:

• Providing, by a processor, a computing-based solution to a user account associated with a service provider, the computing-based solution being deployed on one or more computing devices associated with the user account;
• collecting, by the processor, telemetry data indicative of usage of the computing-based solution by the one or more computing devices;
• using, by the processor, the telemetry data to determine a first stage, from a plurality of stages, of an experience lifecycle for the computing-based solution to which the user account has progressed;
• identifying, by the processor, an association between the first stage of the experience lifecycle and content that includes information for progressing to a second stage of the plurality of stages in the experience lifecycle;
• and
• providing, by the processor, the user account with access to indications of:
• the first stage to which the user account has progressed in the experience lifecycle for the computing-based solution;
• and
• the content that includes the information for progressing from the first stage to the second stage in the experience lifecycle.