System for resource monitoring and transmitting electronic alerts using event-based triggers
AssigneeBank of America Corporation
InventorsAndrew DongHo Kim, Enrique L. Valdez
Life of this patent
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Abstract
A system provides resource monitoring and transmitting electronic alerts using event-based triggers. The system may determine, based on a user's identity, that the user requires additional security and monitoring products and/or services with respect to the user's account. In this regard, the system may continuously monitor the user's activity (e.g., to monitor a resource associated with the user account). The system may further define user events which may trigger the transmission of electronic alerts sent to computing devices of the user and/or third parties associated with the user.
Claims12
A system for resource monitoring and transmitting electronic alerts using event-based triggers, the system comprising:
- a memory device with computer-readable program code stored thereon;
- a communication device;
- and
- a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute the computer-readable program code to:
- continuously monitor a user account in real time;
- detect a trigger event associated with the user account, wherein the trigger event comprises a resource transfer request, wherein a resource transfer type associated with the resource transfer request is associated with unauthorized activity;
- receive a distress signal from a user computing device associated with a user, wherein the distress signal indicates that the user is under influence of an unauthorized party, wherein the distress signal is a hidden PIN associated with the user;
- detect a presence of an unauthorized third party screen sharing application or a remote access application on the user computing device;
- based on detecting the distress signal and the presence of the unauthorized third party screen sharing application or the remote access application on the user computing device, automatically block the resource transfer request from being processed;
- implement phone porting protection for the user computing device, wherein implementing the phone porting protection comprises:
- receiving, from a third party service provider server, call data associated with the user;
- and
- based on the call data associated with the user, identify whether unauthorized phone porting has occurred;
- transmit a first notification to a user device associated with the user account;
- and
- transmit a second notification to a third party device associated with the user account, wherein the first notification and the second notification each indicate that an unauthorized action has been attempted.
A computer program product for resource monitoring and transmitting electronic alerts using event-based triggers, the computer program product comprising at least one non-transitory computer readable medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprising executable code portions for:
- continuously monitoring a user account in real time;
- detecting a trigger event associated with the user account, wherein the trigger event comprises a resource transfer request, wherein a resource transfer type associated with the resource transfer request is associated with unauthorized activity;
- receiving a distress signal from a user computing device associated with a user, wherein the distress signal indicates that the user is under influence of an unauthorized party, wherein the distress signal is a hidden PIN associated with the user;
- detecting a presence of an unauthorized third party screen sharing application or a remote access application on the user computing device;
- based on detecting the distress signal and the presence of the unauthorized third party screen sharing application or the remote access application on the user computing device, automatically blocking the resource transfer request from being processed;
- implementing phone porting protection for the user computing device, wherein implementing the phone porting protection comprises:
- receiving, from a third party service provider server, call data associated with the user;
- and
- based on the call data associated with the user, identify whether unauthorized phone porting has occurred;
- transmitting a first notification to a user device associated with the user account;
- and
- transmitting a second notification to a third party device associated with the user account, wherein the first notification and the second notification each indicate that an unauthorized action has been attempted.
A computer-implemented method for resource monitoring and transmitting electronic alerts using event-based triggers, the computer-implemented method comprising:
- continuously monitoring a user account in real time;
- detecting a trigger event associated with the user account, wherein the trigger event comprises a resource transfer request, wherein a resource transfer type associated with the resource transfer request is associated with unauthorized activity;
- receiving a distress signal from a user computing device associated with a user, wherein the distress signal indicates that the user is under influence of an unauthorized party, wherein the distress signal is a hidden PIN associated with the user;
- detecting a presence of an unauthorized third party screen sharing application or a remote access application on the user computing device;
- based on detecting the distress signal and the presence of the unauthorized third party screen sharing application or the remote access application on the user computing device, automatically blocking the resource transfer request from being processed;
- implementing phone porting protection for the user computing device, wherein implementing the phone porting protection comprises:
- receiving, from a third party service provider server, call data associated with the user;
- and
- based on the call data associated with the user, identify whether unauthorized phone porting has occurred;
- transmitting a first notification to a user device associated with the user account;
- and
- transmitting a second notification to a third party device associated with the user account, wherein the first notification and the second notification each indicate that an unauthorized action has been attempted.
Dependencies are inferred from the claim text.