Data recovery during infrastructure outage events

A computer system for providing access to data during an outage, the computer system comprising:

• one or more computer processors;
• one or more computer readable storage media;
• program instructions stored on the one or more computer readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising instructions to:
• analyze a plurality of data records, stored in a database system, to identify entities whose data records indicate that a service is within an upcoming time period, wherein the plurality of records are re-analyzed according to a predetermined schedule to update the entities that are identified based on the upcoming time period;
• generate a data resource for each identified entity and store data resources for the identified entities within a repository that is remote from the database system, wherein each data resource includes data obtained from a data record of a corresponding identified entity that is relevant to the service;
• access the data resource of an identified entity with a corresponding recovery key during the outage of the database system and transform the data resource into one or more printable forms, wherein the recovery key is selected from a group of:
• an entity-specific recovery key, a provider-specific recovery key, and an appointment-specific recovery key;
• and
• transmit the one or more printable forms to one or more providers of the service, wherein the one or more printable forms are automatically transmitted to a printing queue designated by each provider, and printed, in response to the data records becoming inaccessible.

A computer program product for providing access to data during an outage, the computer program product comprising one or more computer readable storage media collectively having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to:

• analyze a plurality of data records, stored in a database system, to identify entities whose data records indicate that a service is within an upcoming time period, wherein the plurality of records are re-analyzed according to a predetermined schedule to update the entities that are identified based on the upcoming time period;
• generate a data resource for each identified entity and store data resources for the identified entities within a repository that is remote from the database system, wherein each data resource includes data obtained from a data record of a corresponding identified entity that is relevant to the service;
• access the data resource of an identified entity with a corresponding recovery key during the outage of the database system and transform the data resource into one or more printable forms, wherein the recovery key is selected from a group of:
• an entity-specific recovery key, a provider-specific recovery key, and an appointment-specific recovery key;
• and
• transmit the one or more printable forms to one or more providers of the service, wherein the one or more printable forms are automatically transmitted to a printing queue designated by each provider, and printed, in response to the data records becoming inaccessible.