Systems and methods for controlling autonomous vehicles that provide a vehicle service to users

A computing system comprising:

• one or more processors;
• and
• one or more memory devices, the one or more memory devices storing instructions that when executed by the one or more processors cause the computing system to perform operations, the operations comprising:
• obtaining data indicative of a location associated with a user that has requested a vehicle service;
• communicating, for an autonomous vehicle, data indicative of the location associated with the user, wherein the autonomous vehicle has been assigned to provide the user with the vehicle service and is to travel to the location associated with the user;
• obtaining location data associated with a user device of the user;
• determining an estimated time at which the user will arrive at the autonomous vehicle based at least in part on the location data associated with the user device and a location of the autonomous vehicle;
• determining an unlock time indicative of when the autonomous vehicle is to unlock a vehicle door of the autonomous vehicle based at least in part on the estimated time at which the user will arrive at the autonomous vehicle;
• and
• communicating, based at least in part on the unlock time, data indicating to unlock the vehicle door.

One or more tangible, non-transitory, computer readable media storing instructions that when executed by one or more processors cause the one or more processors to perform operations comprising:

• obtaining data indicative of a location associated with a user that has requested a vehicle service;
• communicating, for an autonomous vehicle, data indicative of the location associated with the user, wherein the autonomous vehicle has been assigned to provide the user with the vehicle service and is to travel to the location associated with the user;
• obtaining location data associated with a user device of the user;
• determining an estimated time at which the user will arrive at the autonomous vehicle based at least in part on the location data associated with the user device and a location of the autonomous vehicle;
• determining an unlock time indicative of when the autonomous vehicle is to unlock a vehicle door of the autonomous vehicle based at least in part on the estimated time at which the user will arrive at the autonomous vehicle;
• and
• communicating, and based at least in part on the unlock time, data indicating to unlock the vehicle door.