Toll-free numbers metadata tagging, analysis and reporting
AssigneeSomos, Inc.
InventorsSriram Sharma, Sanjeev Chauhan, William Carter, Manisha Bhat, Pamela J. Carter, Ryan Karnas, Michael Kimmel, Suk Yee Wong
Life of this patent
Estimating the term…
Abstract
A method for predicting fraudulent call activity is provided. The method includes receiving one or more datasets indicating call activity corresponding to a phone number, and analyzing the one or more datasets to identify unusual call activity. The method further includes generating a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud.
Claims46
A system comprising:
- at least one processor operative to:
- provide one or more services for a phone number via a telecommunications services management platform;
- receive, at the telecommunications services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyze, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generate, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- receive a one-click activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free number associated with the request;
- search a responsible organization record to determine a presence of a defined customer template record relating to the user request, wherein the responsible organization is associated with toll-free telecommunications;
- retrieve at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization;
- and
- activate the user request, wherein the activation includes at least one of activating or reserving the toll-free number.
A method comprising:
- providing one or more services for a phone number via a telecommunications services management platform;
- receiving, at the telecommunication services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyzing, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generating, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- receiving a one-click activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free number associated with the request;
- searching a responsible organization record to determine a presence of a defined customer template record relating to the user request, wherein the responsible organization is associated with toll-free telecommunications;
- retrieving at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization;
- and
- activating the user request, wherein the activation includes at least one of activating or reserving the toll-free number.
A method comprising:
- providing one or more services for a phone number via a telecommunications services management platform;
- receiving, at the telecommunication services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyzing, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generating, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- creating at least two toll-free call routing tables based on a congestion threshold criterion, wherein a first of the two call routing tables is to be used when toll-free call volumes occurring within a toll-free telecommunications carrier network are below the congestion threshold, and a second of the two call routing tables is to be used when toll-free call volumes occurring within a toll-free telecommunications carrier network are equal to or above the congestion threshold;
- providing the call routing tables to at least one service control point that is associated with the toll-free telecommunications carrier network;
- monitoring toll-free call volumes and durations occurring within a toll-free telecommunications carrier network;
- receiving at least one of a call count datum or call duration datum from the toll-free telecommunications carrier network wherein the call count datum or call duration datum indicates a change in call volumes over the toll-free telecommunications carrier network from below the congestion threshold to above the congestion threshold;
- and
- instructing the service control point to switch from using the first call routing table to the second call routing table.
A system comprising:
- at least one processor operative to:
- provide one or more services for a phone number via a telecommunications services management platform;
- receive, at the telecommunication services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyze, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generate, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- create at least two toll-free call routing tables based on a congestion threshold criterion, wherein a first of the two call routing tables is to be used when toll-free call volumes occurring within a toll-free telecommunications carrier network are below the congestion threshold, and a second of the two call routing tables is to be used when toll-free call volumes occurring within a toll-free telecommunications carrier network are equal to or above the congestion threshold;
- provide the call routing tables to at least one service control point that is associated with the toll-free telecommunications carrier network;
- monitor toll-free call volumes and durations occurring within a toll-free telecommunications carrier network;
- receive at least one of a call count datum or call duration datum from the toll-free telecommunications carrier network wherein the call count datum or call duration datum indicates a change in call volumes over the toll-free telecommunications carrier network from below the congestion threshold to above the congestion threshold;
- and
- instruct the service control point to switch from using the first call routing table to the second call routing table.
A method comprising:
- providing one or more services for a phone number via a telecommunications services management platform;
- receiving, at the telecommunication services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyzing, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generating, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- receiving data relating to toll-free number call activity from a toll-free telecommunications system, wherein the data includes at least one of call duration or call count data;
- receiving third party data relating to macroeconomic activity;
- modeling at least one of call duration or call count data with the third party data to derive a macroeconomic trend;
- receiving a request from a client device to present the macroeconomic trend;
- and
- presenting a representation of the macroeconomic trend to a user interface on the client device.
A system comprising:
- at least one processor operative to:
- provide one or more services for a phone number via a telecommunications services management platform;
- receive, at the telecommunication services management platform, one or more datasets corresponding at least in part to the one or more services;
- analyze, at the telecommunication services management platform and based at least in part on a machine learning model, the one or more datasets to identify unusual call activity;
- generate, at the telecommunications services management platform, a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud;
- receive data relating to toll-free number call activity from a toll-free telecommunications system, wherein the data includes at least one of call duration or call count data;
- receive third party data relating to macroeconomic activity;
- model at least one of call duration or call count data with the third party data to derive a macroeconomic trend;
- receive a request from a client device to present the macroeconomic trend;
- and
- present a representation of the macroeconomic trend to a user interface on the client device.
Dependencies are inferred from the claim text.