Board production management device and board production management method to determine a countermeasure to a board production device error

A board production management device for managing a board production line including a plurality of board production devices that produce a board on which an electronic component is mounted, the board production management device comprising:

• a solution memory configured to link and store a problem event that may occur in a board production device of the plurality of board production devices and that requires a countermeasure operation, a solution to serve as the countermeasure operation, and a set authority level that is set to a worker authorized to implement the solution;
• and
• processing circuitry configured to determine if the problem event occurs in the board production device, the processing circuitry including:
• an operator login section configured to login an operator of the board production device to determine if the operator is the worker authorized to implement the solution;
• an authority authenticating section configured to determine if an execution authority level of the operator is the authority level of the worker authorized to implement the countermeasure operation;
• a solution notification section configured to display to the operator a list of potential solutions to the problem event, the list including an executable solution corresponding to the set authority level equal to or less than the execution authority level of the operator who logged in, and an inexecutable solution corresponding to a set authority level exceeding the execution authority level, list including the set authority level and an effectiveness rate for each of the potential solutions;
• a proxy application section configured to notify a high-rank worker having an authority level equal to or higher than a set authority level corresponding to the inexecutable solution when the operator applies for a proxy application of the inexecutable solution;
• and
• a proxy approval section configured to allow the operator to implement the inexecutable solution as a proxy when the high-rank worker approves the proxy application.

A board production management method for managing a board production line including a plurality of board production devices that produce a board on which electronic components are mounted, comprising:

• a solution memory step for linking and storing a problem event that may occur in a board production device of the plurality of board production devices and that requires a countermeasure operation, a solution to serve as the countermeasure operation, and a set authority level that is set to a worker authorized to implement the solution;
• a determining step to determine if the problem event occurs in the board production device;
• an operator login step configured to login an operator of the board production device to determine if the operator is the worker authorized to implement the solution;
• an authority authentication step for determining if an execution authority level of the operator is the authority level of the worker authorized to implement the countermeasure operation;
• a solution notification step for separately displaying, to the operator a list of potential solutions to the problem event, the list including an executable solution corresponding to a set authority level equal to or less than the authority level of the operator, and an inexecutable solution corresponding to a set authority level exceeding the execution authority level of the operator;
• and
• a high-rank worker notification section step for notifying a high-rank worker of an occurrence of the problem event in response to a request from the operator, the high-rank worker having an authority level equal to or higher than a set authority level corresponding to the inexecutable solution on the list.