Method and apparatus for automatically identifying and annotating auditory signals from one or more parties

A telecommunications system comprising:

• one or more processors;
• and
• a computer readable memory storing program code which, when executed by the one or more processors, causes the one or more processors to at least:
• after a communication is established by a first electronic communication device and a second electronic communication device,
• receive from the first electronic communication device, digital auditory data corresponding to an ongoing conversation between a first person using the first electronic communication device and a second person using the second electronic communication device, the ongoing conversation including a plurality of words spoken by the first person and the second person during the ongoing conversation;
• and
• while the conversation is ongoing between the first person using the first electronic communication device and the second person using the second electronic communication device:
• responsive to content of converted text based on the plurality of words spoken:
• process the converted text to identify and extract an entity to create an object defined in an information knowledge model;
• utilize the object to enable transformation of the information knowledge model;
• and
• utilize the information knowledge model to suggest information for the ongoing conversation by:
• identifying an entity relating to the ongoing conversation, and enabling display of information related to the entity relating to the ongoing conversation by at least one of the first electronic communication device and the second electronic communication device.